BeAware Conference Captioning: AI real-time captioning and translation app for live in-person and hybrid events, with on-screen overlays and multilingual attendee access. QEval: QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist BeAware Conference Captioning when providing accessible live captions for deaf and hard-of-hearing conference attendees matters most, and QEval when real-time compliance monitoring and de-escalation support during live customer calls matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI real-time captioning and translation app for live in-person and hybrid events, with on-screen overlays and multilingual attendee access.
QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards.
BeAware Conference Captioning is an AI-powered real-time transcription and translation tool designed for live in-person, seminar, and hybrid event settings, with a focus on accessibility for deaf, hard-of-hearing, and non-native-language attendees. Built by BeAware (founded by Saamer Mansoor), the product transcribes a speaker in real time and can translate the output into more than 25 languages, with simultaneous translation into several languages at once. Attendees can follow captions on event screens or join on their own devices via a QR code or URL without downloading an app, and the captioning view can be customized for overlay design, text size, and background color to suit different venues and broadcast setups. The system integrates with production tooling such as Bitfocus Companion and supports remote control over a local network, making it suitable for AV-driven stage productions. It also generates AI summaries and follow-up questions based on the live talk and provides offline access to transcripts and translations after the event. A companion app is available on Apple platforms and is actively maintained, with the latest version released in mid-2026, confirming the product is currently operating. Pricing varies by plan. Check the official website for current pricing.
Best suited for
QEval, built by Etech Global Services, is an AI-powered contact center quality assurance and performance management platform. It automatically transcribes recorded and live customer interactions across voice, chat, email, and SMS channels, then applies speech analytics, sentiment detection, and topic classification to evaluate every conversation against customizable quality scorecards rather than a small manual sample. Built for contact center QA teams, compliance officers, and operations leaders, it converts interactions into searchable transcripts in near real time, scoring both human and AI agents. QEval includes real-time agent assist that surfaces compliance prompts and de-escalation guidance during live calls, automated PCI/HIPAA/GDPR compliance monitoring with PHI/PII redaction, and coaching workflows with analytics and gamification to drive agent improvement. A flexible scorecard builder supports numeric, weighted, blind, and holistic scoring formats. Distinct from generic LLM wrappers, QEval emphasizes a proprietary multi-expert evaluation architecture, vendor-neutral scoring of third-party AI agents, and a roughly 30-day deployment timeline aimed at enterprise contact centers.
Best suited for
BeAware Conference Captioning is a free tier with paid upgrades (freemium); QEval is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | BeAware Conference Captioning | QEval |
|---|---|---|
| Core capability | Real-time AI transcription with translation into 25+ languages | Automated transcription of recorded and live calls into searchable text via speech analytics |
| Standout feature | Simultaneous translation into multiple languages within seconds | Customizable quality scorecards (numeric, weighted, blind, and holistic scoring formats) |
| Team usage | Customizable on-screen caption overlays (design, text size, background) | Evaluation across 100% of voice, chat, email, and SMS interactions instead of manual samples |
| Integrations | Attendee access via QR code or URL with no app download required | Real-time agent assist with live compliance prompts and de-escalation guidance |
| Languages & capture | Integration with Bitfocus Companion and local-network remote control | Compliance monitoring for PCI, HIPAA, and GDPR with PHI/PII redaction |
| Best-fit workflow | AI-generated summaries and follow-up questions plus offline transcript access | Scoring of both human agents and third-party AI agents, plus coaching, analytics, and gamification |
BeAware Conference Captioning
Choose BeAware Conference Captioning if you need providing accessible live captions for deaf and hard-of-hearing conference attendees — strengths include purpose-built for live in-person and hybrid stage events and av workflows.
QEval
Choose QEval if you need automating quality monitoring and scoring of agent customer interactions at scale — strengths include transcribes and analyzes 100% of interactions across multiple channels rather than a sampled subset.
BeAware Conference Captioning
QEval
It depends on your workflow. BeAware Conference Captioning is strong for providing accessible live captions for deaf and hard-of-hearing conference attendees, while QEval is strong for automating quality monitoring and scoring of agent customer interactions at scale. Both transcribe and summarize meetings.
BeAware Conference Captioning is a free tier with paid upgrades and QEval is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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