BeAware Conference Captioning: AI real-time captioning and translation app for live in-person and hybrid events, with on-screen overlays and multilingual attendee access. Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist BeAware Conference Captioning when providing accessible live captions for deaf and hard-of-hearing conference attendees matters most, and Eleveo when quality management and agent coaching from analyzed conversations matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI real-time captioning and translation app for live in-person and hybrid events, with on-screen overlays and multilingual attendee access.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
BeAware Conference Captioning is an AI-powered real-time transcription and translation tool designed for live in-person, seminar, and hybrid event settings, with a focus on accessibility for deaf, hard-of-hearing, and non-native-language attendees. Built by BeAware (founded by Saamer Mansoor), the product transcribes a speaker in real time and can translate the output into more than 25 languages, with simultaneous translation into several languages at once. Attendees can follow captions on event screens or join on their own devices via a QR code or URL without downloading an app, and the captioning view can be customized for overlay design, text size, and background color to suit different venues and broadcast setups. The system integrates with production tooling such as Bitfocus Companion and supports remote control over a local network, making it suitable for AV-driven stage productions. It also generates AI summaries and follow-up questions based on the live talk and provides offline access to transcripts and translations after the event. A companion app is available on Apple platforms and is actively maintained, with the latest version released in mid-2026, confirming the product is currently operating. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
BeAware Conference Captioning is a free tier with paid upgrades (freemium); Eleveo is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | BeAware Conference Captioning | Eleveo |
|---|---|---|
| Core capability | Real-time AI transcription with translation into 25+ languages | AI speech analytics with continuous speech-to-text transcription |
| Standout feature | Simultaneous translation into multiple languages within seconds | Omnichannel media capture (voice, video, and screen recording) |
| Team usage | Customizable on-screen caption overlays (design, text size, background) | Automated call summaries with highlights, topics, and next steps |
| Integrations | Attendee access via QR code or URL with no app download required | Sentiment detection and conversation categorization across interactions |
| Languages & capture | Integration with Bitfocus Companion and local-network remote control | Workforce management with AI forecasting and agent scheduling |
| Best-fit workflow | AI-generated summaries and follow-up questions plus offline transcript access | Compliance tooling for GDPR, PCI-DSS, and TCPA |
BeAware Conference Captioning
Choose BeAware Conference Captioning if you need providing accessible live captions for deaf and hard-of-hearing conference attendees — strengths include purpose-built for live in-person and hybrid stage events and av workflows.
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
BeAware Conference Captioning
Eleveo
It depends on your workflow. BeAware Conference Captioning is strong for providing accessible live captions for deaf and hard-of-hearing conference attendees, while Eleveo is strong for recording and transcribing customer service and sales calls at scale. Both transcribe and summarize meetings.
BeAware Conference Captioning is a free tier with paid upgrades and Eleveo is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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