BeAware Conference Captioning: AI real-time captioning and translation app for live in-person and hybrid events, with on-screen overlays and multilingual attendee access. CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist BeAware Conference Captioning when providing accessible live captions for deaf and hard-of-hearing conference attendees matters most, and CallMiner when compliance and risk teams flagging regulatory or fraud issues across all customer calls matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI real-time captioning and translation app for live in-person and hybrid events, with on-screen overlays and multilingual attendee access.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
BeAware Conference Captioning is an AI-powered real-time transcription and translation tool designed for live in-person, seminar, and hybrid event settings, with a focus on accessibility for deaf, hard-of-hearing, and non-native-language attendees. Built by BeAware (founded by Saamer Mansoor), the product transcribes a speaker in real time and can translate the output into more than 25 languages, with simultaneous translation into several languages at once. Attendees can follow captions on event screens or join on their own devices via a QR code or URL without downloading an app, and the captioning view can be customized for overlay design, text size, and background color to suit different venues and broadcast setups. The system integrates with production tooling such as Bitfocus Companion and supports remote control over a local network, making it suitable for AV-driven stage productions. It also generates AI summaries and follow-up questions based on the live talk and provides offline access to transcripts and translations after the event. A companion app is available on Apple platforms and is actively maintained, with the latest version released in mid-2026, confirming the product is currently operating. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
BeAware Conference Captioning is a free tier with paid upgrades (freemium); CallMiner is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | BeAware Conference Captioning | CallMiner |
|---|---|---|
| Core capability | Real-time AI transcription with translation into 25+ languages | Automatic transcription of voice and digital interactions across multiple languages |
| Standout feature | Simultaneous translation into multiple languages within seconds | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) |
| Team usage | Customizable on-screen caption overlays (design, text size, background) | Real-time agent guidance and alerts during live calls plus post-call analysis |
| Integrations | Attendee access via QR code or URL with no app download required | Automated redaction of sensitive numeric data for compliance and security |
| Languages & capture | Integration with Bitfocus Companion and local-network remote control | Automated scoring and quality management for compliance, performance, and sales |
| Best-fit workflow | AI-generated summaries and follow-up questions plus offline transcript access | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings |
BeAware Conference Captioning
Choose BeAware Conference Captioning if you need providing accessible live captions for deaf and hard-of-hearing conference attendees — strengths include purpose-built for live in-person and hybrid stage events and av workflows.
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
BeAware Conference Captioning
CallMiner
It depends on your workflow. BeAware Conference Captioning is strong for providing accessible live captions for deaf and hard-of-hearing conference attendees, while CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching. Both transcribe and summarize meetings.
BeAware Conference Captioning is a free tier with paid upgrades and CallMiner is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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