Is AmplifAI or Yung Sidekick better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Yung Sidekick is strong for automatically drafting therapy progress notes from recorded or dictated sessions. Both transcribe and summarize meetings.

How do AmplifAI and Yung Sidekick compare on price?

AmplifAI is custom pricing and Yung Sidekick is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Yung Sidekick?

You can — some teams pair them when each covers a different part of the meeting workflow.

Home/AmplifAI vs Yung Sidekick

AmplifAI vs Yung Sidekick

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Yung Sidekick: An AI assistant that turns therapy session recordings or spoken recaps into structured clinical progress notes for mental health professionals. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Yung Sidekick when creating treatment plans and client/therapist reports for mental health practices matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

Details Visit

Yung Sidekick

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Yung Sidekick

Yung Sidekick is an AI documentation assistant built specifically for mental health professionals such as psychotherapists, psychologists, counselors, and group practices. It captures sessions in three ways: recording online sessions with its built-in tool, uploading existing audio files, or using a "Dictate Recap" feature where the clinician describes the session verbally afterward. From this audio, the platform generates progress notes in multiple clinical formats including SOAP, DAP, BIRP, and GIRP, along with treatment plans and detailed therapist and client reports, plus session transcripts and analytics. The service runs as a web application (app.yung-sidekick.com), and generated reports can be copied or integrated into a clinician's existing clinical software and workflow. It emphasizes privacy and regulatory compliance, stating it is HIPAA, PHIPA, PIPEDA, and GDPR compliant, with a Business Associate Agreement available, end-to-end encryption, and automatic audio deletion after processing. It is aimed at clinicians who want to reduce time spent on administrative documentation while maintaining clinical focus.

Best suited for

Automatically drafting therapy progress notes from recorded or dictated sessions
Creating treatment plans and client/therapist reports for mental health practices
Reducing administrative documentation time for individual clinicians and group practices

Feature	AmplifAI	Yung Sidekick
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Records online sessions, accepts audio uploads, or generates notes from a spoken Dictate Recap
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Generates progress notes in multiple clinical formats (SOAP, DAP, BIRP, GIRP, and more)
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Produces treatment plans and detailed therapist and client reports
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Provides session transcripts and progress analytics
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Notes and reports can be copied or integrated into existing clinical software
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	HIPAA, PHIPA, PIPEDA, and GDPR compliance with end-to-end encryption and automatic audio deletion

AmplifAI vs Yung Sidekick

About AmplifAI

About Yung Sidekick

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Yung Sidekick better for AI meeting notes?

How do AmplifAI and Yung Sidekick compare on price?

Can I use both AmplifAI and Yung Sidekick?

Related comparisons