Is AmplifAI or AudioPen better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while AudioPen is strong for capturing and refining personal ideas, journal entries, or brainstorms by voice. Both transcribe and summarize meetings.

How do AmplifAI and AudioPen compare on price?

AmplifAI is custom pricing and AudioPen is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and AudioPen?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs AudioPen

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. AudioPen: AudioPen records spoken voice notes, transcribes them, and rewrites the rambling speech into clear, structured text in a style you choose. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and AudioPen when drafting emails, newsletters, or updates by speaking instead of typing matters most. Try them side by side on real calls before deciding — needs vary by team.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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AudioPen

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About AudioPen

AudioPen is a voice-to-text tool that captures spoken thoughts and turns them into polished written notes. You record your voice (or upload an audio file), and AudioPen transcribes the speech, then rewrites it into clear, structured text by fixing grammar, cutting filler words, and organizing rambling input into coherent prose. Rather than producing a verbatim transcript, it reshapes what you said into finished writing in a style you select or train over time, with preset and custom styles available. It supports multiple languages and can transcribe speech in one language while writing the output in another. A SuperSummaries feature combines several notes into a single cohesive summary, and existing notes can be reformatted for different purposes such as emails or to-do lists. Built by independent developer Louis Pereira, it runs across iOS, iPad, Apple Watch, Android, Mac, and a Chrome extension, with Zapier and webhook integrations for sending notes elsewhere. It is aimed at people who think out loud and want to convert informal speech into professional written content.

Best suited for

Capturing and refining personal ideas, journal entries, or brainstorms by voice
Drafting emails, newsletters, or updates by speaking instead of typing
Converting voice memos or recorded audio into organized written notes

Feature	AmplifAI	AudioPen
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Records voice notes and transcribes speech to text
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Rewrites rambling speech into clear, structured prose with grammar fixes and filler removal
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Audio file upload for transcribing and rewriting existing recordings
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Preset and custom writing styles that adapt to your voice over time
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Multi-language support, including speaking in one language and writing output in another
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	SuperSummaries to combine multiple notes, plus Zapier and webhook integrations

AmplifAI vs AudioPen

About AmplifAI

About AudioPen

Pricing comparison

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FAQ

Is AmplifAI or AudioPen better for AI meeting notes?

How do AmplifAI and AudioPen compare on price?

Can I use both AmplifAI and AudioPen?

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