Is AmplifAI or Audiosum better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Audiosum is strong for transcribing arabic-language meetings and dialect-heavy discussions. Both transcribe and summarize meetings.

How do AmplifAI and Audiosum compare on price?

AmplifAI is custom pricing and Audiosum is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Audiosum?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

Home/AmplifAI vs Audiosum

AmplifAI vs Audiosum

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Audiosum: AI transcription platform with Arabic dialect support that transcribes and summarizes meetings, lectures and videos. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Audiosum when summarizing meeting recordings into key points and action items matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Audiosum

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Audiosum

Audiosum is an AI transcription and summarization platform with notable support for Arabic, including multiple dialects such as Gulf, Egyptian, Lebanese, Moroccan and Saudi, alongside English and other languages. While the platform is broadly used for lectures and educational content, it offers a dedicated meeting-transcription product that converts meeting recordings into transcripts, summaries and actionable notes, extracts key points and decisions, and identifies follow-up tasks. It supports recordings from Google Meet, Zoom and Microsoft Teams, provides live transcription, and includes an AI chat feature for asking questions about transcribed content. Exports are available in formats such as PDF, Word and TXT, and a mobile app is offered. The service was actively operating at the time of review, with a working signup flow and user reviews including Arabic-language feedback. Because Audiosum's primary marketing emphasis leans toward students and educators summarizing lectures, teams evaluating it specifically for business meetings should confirm that its meeting-transcription workflow and Arabic accuracy meet their needs, but it remains a relevant option for Arabic-speaking users seeking AI meeting transcription and summaries. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Transcribing Arabic-language meetings and dialect-heavy discussions
Summarizing meeting recordings into key points and action items
Querying transcribed Arabic or English content via AI chat

Feature	AmplifAI	Audiosum
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Arabic transcription with multiple dialects plus English and others
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Meeting transcription with summaries and action items
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Live transcription capability
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Supports Google Meet, Zoom and Teams recordings
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	AI chat to query transcribed content
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Exports to PDF, Word and TXT with a mobile app

AmplifAI vs Audiosum

About AmplifAI

About Audiosum

Pricing comparison

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FAQ

Is AmplifAI or Audiosum better for AI meeting notes?

How do AmplifAI and Audiosum compare on price?

Can I use both AmplifAI and Audiosum?

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