Is AmplifAI or Willow Voice better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Willow Voice is strong for drafting emails, slack messages, and chat replies by speaking instead of typing. Both transcribe and summarize meetings.

How do AmplifAI and Willow Voice compare on price?

AmplifAI is custom pricing and Willow Voice is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Willow Voice?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs Willow Voice

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Willow Voice: Willow Voice is a system-wide AI dictation app for Mac, Windows, and iPhone that converts speech into cleaned-up, formatted text and inserts it at the cursor in any application. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Willow Voice when writing documents and notes in apps like notion with automatic formatting matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Willow Voice

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Willow Voice

Willow Voice is an AI dictation tool that turns spoken words into polished written text inside any application. Instead of recording meetings, it works at the cursor: you place your cursor in a text field (such as Gmail, Slack, Notion, iMessage, or a code editor), hold a hotkey, speak naturally, and formatted text appears in place. As it transcribes, Willow automatically removes filler words, fixes punctuation, and applies formatting, and it can learn your writing style to adapt tone across different apps. The product is built for professionals who want to write messages, emails, and documents faster than typing. It runs on Mac, Windows, and iPhone, supports voice commands for inserting line breaks and bullet points, handles many languages, and offers an auto-learning dictionary for names and terminology. Willow advertises low-latency transcription and an AI mode that expands brief spoken notes into complete messages. For organizations, it markets SOC 2 and HIPAA compliance, zero data retention, and admin controls. It is a dictation tool rather than a meeting or call recorder.

Best suited for

Drafting emails, Slack messages, and chat replies by speaking instead of typing
Writing documents and notes in apps like Notion with automatic formatting
Dictating prompts and text into code editors and other professional tools

Feature	AmplifAI	Willow Voice
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	System-wide dictation that inserts transcribed text at the cursor in any app via a hotkey
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Automatic cleanup that removes filler words, fixes punctuation, and applies formatting
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Style and tone matching that learns and adapts to your writing across apps
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	AI mode that expands brief spoken notes into complete, polished messages
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Voice commands for formatting (e.g. new line, bullet point) and an auto-learning dictionary for names and terms
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Cross-platform availability on Mac, Windows, and iPhone with support for many languages

AmplifAI vs Willow Voice

About AmplifAI

About Willow Voice

Pricing comparison

Feature table

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FAQ

Is AmplifAI or Willow Voice better for AI meeting notes?

How do AmplifAI and Willow Voice compare on price?

Can I use both AmplifAI and Willow Voice?

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