Is AmplifAI or Wave better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Wave is strong for recording browser-based meetings without a bot joining. Both transcribe and summarize meetings.

How do AmplifAI and Wave compare on price?

AmplifAI is custom pricing and Wave is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Wave?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs Wave

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Wave: Cross-platform AI note taker that records and transcribes meetings, calls, and voice memos into summaries. Below, they line up on price, capture method, and how each fits a real meeting stack.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Wave when capturing in-person meetings and lectures from a phone matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Wave

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Wave

Wave is a cross-platform AI note taker and recorder that captures meetings, phone calls, lectures, and voice memos and converts them into speaker-labeled transcripts and concise summaries with key points and action items. It works without sending a bot into a call, offering tab audio capture for recording browser-based meetings, a combined mode that captures both tab audio and the microphone, and a quick voice-memo option for short recordings. Wave is available across a wide range of platforms, including iOS and Android apps, a web app, Mac and Windows, and a Chrome extension, so users can record and review notes on whichever device they are using, including in-person meetings captured directly from a phone's microphone. Transcription and summarization support dozens of languages, and the service stores recordings in secure cloud storage with encryption and states that user data is not used to train AI models. Wave is aimed at professionals, students, and content creators who want a flexible, multi-device tool for recording, transcribing, and organizing spoken content without a meeting bot. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Recording browser-based meetings without a bot joining
Capturing in-person meetings and lectures from a phone
Turning quick voice memos into organized, summarized notes

Feature	AmplifAI	Wave
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Records meetings, calls, lectures, and voice memos
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Bot-free tab audio capture plus combined tab and mic mode
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Speaker-labeled transcripts with summaries and action items
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Apps for iOS, Android, web, Mac, Windows, and Chrome
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Support for dozens of languages
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Encrypted cloud storage with no model training on user data

AmplifAI vs Wave

About AmplifAI

About Wave

Pricing comparison

Feature table

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Pros & cons

FAQ

Is AmplifAI or Wave better for AI meeting notes?

How do AmplifAI and Wave compare on price?

Can I use both AmplifAI and Wave?

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