Is AmplifAI or Voicy better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Voicy is strong for drafting emails, documents, and chat messages by voice instead of typing. Both transcribe and summarize meetings.

How do AmplifAI and Voicy compare on price?

AmplifAI is custom pricing and Voicy is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Voicy?

Often yes: teams combine tools when one handles capture and another handles analysis.

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AmplifAI vs Voicy

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Voicy: Voicy is a privacy-focused AI dictation app and Chrome extension that turns speech into formatted text inside any website or desktop application. The right pick comes down to team size, budget, and the workflows you want to automate.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Voicy when dictating prompts into ai assistants like chatgpt, claude, and gemini matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Voicy

Custom

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Voicy

Voicy is a cross-platform AI speech-to-text (dictation) tool that lets you write with your voice instead of typing. It runs as a desktop app for Mac, Windows, and Linux, plus a Chrome extension, and also has iOS and Microsoft Store versions. Once active, you trigger dictation system-wide and speak into whatever app or website you're using — email clients, word processors, chat tools, note apps, AI assistants, IDEs, and many others, advertised as 20,000+ destinations. Voicy transcribes in real time using cloud processing, automatically adding punctuation, fixing grammar, and formatting the result, with support for dozens of languages. It also offers AI editing commands, letting you reshape dictated text (for example into bullet points) right after speaking. On privacy, the company states transcripts and recordings are stored only locally on your device and voice data is not used to train AI models, though speech is sent to the cloud for processing. It's aimed at writers, professionals, and anyone who wants to draft faster than typing across their existing tools.

Best suited for

Drafting emails, documents, and chat messages by voice instead of typing
Dictating prompts into AI assistants like ChatGPT, Claude, and Gemini
Capturing long-form notes and ideas hands-free across multiple apps

Feature	AmplifAI	Voicy
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	System-wide voice dictation across desktop apps, browsers, and websites
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Chrome extension plus Mac, Windows, and Linux desktop apps (also iOS and Microsoft Store)
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Automatic punctuation, grammar correction, and formatting
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Real-time cloud transcription with multi-language support
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Inline AI editing commands to reformat dictated text (e.g. bullet points)
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Local-only storage of transcripts with no use of voice data for AI training

AmplifAI vs Voicy

About AmplifAI

About Voicy

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FAQ

Is AmplifAI or Voicy better for AI meeting notes?

How do AmplifAI and Voicy compare on price?

Can I use both AmplifAI and Voicy?

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