Is AmplifAI or VoicePen better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while VoicePen is strong for capturing and summarizing in-person meetings and 1:1 conversations. Both transcribe and summarize meetings.

How do AmplifAI and VoicePen compare on price?

AmplifAI is custom pricing and VoicePen is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and VoicePen?

Often yes: teams combine tools when one handles capture and another handles analysis.

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AmplifAI vs VoicePen

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. VoicePen: Apple-native AI app that records and transcribes meetings, lectures, and voice memos, then turns them into summaries and rewritten notes. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and VoicePen when transcribing lectures and turning them into study notes matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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VoicePen

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About VoicePen

VoicePen is a voice-first AI note taker built natively for the Apple ecosystem, running across iPhone, iPad, Apple Watch, and Mac. The app records and transcribes spoken audio into text, handling everything from short memos to long lectures, meetings, podcasts, and imported recordings. Once a recording is transcribed, VoicePen uses AI to generate easy-to-read summaries, structured notes, and study materials, and it offers a large set of rewrite options to reformat transcripts into bullet points, professional formats, or more casual styles. It can pull in audio and video from sources such as files, Voice Memos, Zoom recordings, podcasts, and YouTube, and it separates and labels different speakers within a transcript. A chat feature lets users ask questions about the transcribed content to surface key takeaways and action steps. VoicePen supports many languages, includes offline recording, and syncs data through iCloud, positioning itself as a personal second-brain capture tool for individuals who think and work by talking rather than typing. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Capturing and summarizing in-person meetings and 1:1 conversations
Transcribing lectures and turning them into study notes
Summarizing podcasts, videos, and long recordings for quick review

Feature	AmplifAI	VoicePen
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Records and transcribes meetings, lectures, memos, and imported audio/video
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	AI-generated summaries plus 25+ rewrite and reformatting options
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Speaker separation and labeling within transcripts
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Chat-with-your-notes Q&A to extract takeaways and action steps
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Imports from Voice Memos, Zoom recordings, podcasts, YouTube, and files
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Multilingual transcription with offline recording and iCloud sync

AmplifAI vs VoicePen

About AmplifAI

About VoicePen

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or VoicePen better for AI meeting notes?

How do AmplifAI and VoicePen compare on price?

Can I use both AmplifAI and VoicePen?

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