Is AmplifAI or VoiceInk better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while VoiceInk is strong for hands-free drafting of emails, messages, and documents in any macos app. Both transcribe and summarize meetings.

How do AmplifAI and VoiceInk compare on price?

AmplifAI is custom pricing and VoiceInk is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and VoiceInk?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs VoiceInk

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. VoiceInk: VoiceInk is an open-source macOS dictation app that turns speech into text in any application using local whisper.cpp AI models that run entirely on-device. The right pick comes down to team size, budget, and the workflows you want to automate.

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Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and VoiceInk when dictating prompts and code comments into ai chat tools and editors matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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VoiceInk

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About VoiceInk

VoiceInk is a native macOS dictation application that converts spoken words into text and inserts them into any app, positioned as an open-source alternative to Superwhisper and Wispr Flow. It runs transcription locally using whisper.cpp Whisper models (and Parakeet via FluidAudio), so voice data stays on the device by default; optionally, you can connect cloud transcription and AI services such as Groq, Deepgram, Cerebras, and Gemini using your own API keys. Users trigger recording with global keyboard shortcuts or push-to-talk, and VoiceInk types the result wherever the cursor sits. Its Power Mode automatically switches transcription and AI-enhancement settings based on the active app or website, while a Personal Dictionary handles custom terminology and text replacements. Enhancement prompts can reformat dictation for email, chat, or social posts, and a later release added the ability to share audio files into the app for transcription. The project is published on GitHub under GPL v3, runs on Apple Silicon Macs (macOS 14.4+), and also offers an iOS version. It suits writers, developers, and professionals who want fast, private hands-free text entry.

Best suited for

Hands-free drafting of emails, messages, and documents in any macOS app
Dictating prompts and code comments into AI chat tools and editors
Privacy-conscious offline voice-to-text and transcribing shared audio files

Feature	AmplifAI	VoiceInk
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Local on-device speech-to-text via whisper.cpp and Parakeet (FluidAudio) Whisper models
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Optional cloud transcription/enhancement through user-supplied API keys (Groq, Deepgram, Cerebras, Gemini)
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Global keyboard shortcuts and push-to-talk dictation that inserts text into any app
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Power Mode: automatic per-app/per-website switching of transcription and AI settings
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Personal Dictionary for custom words, phrases, and text replacements
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	AI enhancement modes (email, chat, posts) and audio-file transcription support

AmplifAI vs VoiceInk

About AmplifAI

About VoiceInk

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FAQ

Is AmplifAI or VoiceInk better for AI meeting notes?

How do AmplifAI and VoiceInk compare on price?

Can I use both AmplifAI and VoiceInk?

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