Is AmplifAI or Vexa better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Vexa is strong for building custom meeting-intelligence features into a product. Both transcribe and summarize meetings.

How do AmplifAI and Vexa compare on price?

AmplifAI is custom pricing and Vexa is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Vexa?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs Vexa

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Vexa: API-first, open-source meeting transcription platform that deploys bots to capture real-time, speaker-labeled transcripts for developers. Below, they line up on price, capture method, and how each fits a real meeting stack.

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Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Vexa when streaming live, speaker-labeled transcripts into applications matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Vexa

Custom

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Vexa

Vexa is an API-first, open-source meeting transcription and intelligence platform aimed primarily at developers and technical teams who want to build meeting features into their own products. Rather than being a polished end-user notetaking app, Vexa provides a developer toolkit: it deploys bots that join meetings via a URL, capture audio, and stream back real-time, speaker-diarized transcripts with low latency over WebSocket, alongside REST interfaces for programmatic bot control. Captured data can be stored and queried for retrieval and export, enabling teams to build live transcription, searchable meeting repositories, or downstream analysis on top of the platform. Vexa currently supports Google Meet and Microsoft Teams, with Zoom support indicated as planned, and its codebase is available on GitHub under an Apache 2.0 license, with both self-hosted and managed cloud deployment options. Because it exposes meeting capture and transcription as programmable infrastructure, Vexa is suited to engineering teams in areas like sales, recruiting, and other domains that need to embed meeting intelligence into custom workflows rather than rely on a standalone consumer app. It is best for developers who want control over how transcripts are captured, stored, and used. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Building custom meeting-intelligence features into a product
Streaming live, speaker-labeled transcripts into applications
Creating searchable, self-hosted repositories of meeting data

Feature	AmplifAI	Vexa
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	API-first design with REST and WebSocket interfaces
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Real-time, speaker-diarized transcription with low latency
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Deployable bots that join meetings via URL to capture audio
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Open-source (Apache 2.0) with self-hosted or managed cloud options
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Data storage with query and export capabilities
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Supports Google Meet and Microsoft Teams (Zoom planned)

AmplifAI vs Vexa

About AmplifAI

About Vexa

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Vexa better for AI meeting notes?

How do AmplifAI and Vexa compare on price?

Can I use both AmplifAI and Vexa?

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