Is AmplifAI or Upheal better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Upheal is strong for therapists automating clinical progress notes after telehealth or in-person sessions. Both transcribe and summarize meetings.

How do AmplifAI and Upheal compare on price?

AmplifAI is custom pricing and Upheal is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Upheal?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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AmplifAI vs Upheal

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Upheal: Upheal is an AI-native EHR for mental health therapists that records and transcribes sessions to auto-generate clinical progress notes. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

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Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Upheal when group practices standardizing documentation and compliance across multiple clinicians matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Upheal

Custom

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Upheal

Upheal is an AI-native electronic health record (EHR) platform built specifically for mental health therapists and behavioral health practices. It records and transcribes therapy sessions and then generates clinical progress notes formatted to a chosen template, typically within about a minute. Sessions can be captured through Upheal's built-in HIPAA-compliant telehealth video, in-person audio recording, dictation, or by uploading pre-recorded audio files; transcription supports multiple languages including English, Spanish, Portuguese, German, French, Italian, Mandarin, and Hindi. The platform offers numerous note formats such as SOAP, DAP, BIRP, GIRP, EMDR, intake, and mental status exam, plus customizable sections. Beyond documentation, it provides scheduling, client intake forms, billing and superbills, secure messaging, and compliance checking. A browser extension transfers notes into other EHRs and works alongside telehealth tools like Zoom and Google Meet. By default, audio recordings are deleted after transcription unless saved. It is aimed at solo therapists, group practices, and virtual care providers.

Best suited for

Therapists automating clinical progress notes after telehealth or in-person sessions
Group practices standardizing documentation and compliance across multiple clinicians
Solo practitioners replacing manual note-taking to reduce administrative time

Feature	AmplifAI	Upheal
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	AI-generated clinical progress notes in formats like SOAP, DAP, BIRP, and GIRP with customizable templates
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Session capture via built-in HIPAA-compliant telehealth video, in-person audio, dictation, or uploaded recordings
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Multi-language transcription (English, Spanish, Portuguese, German, French, Italian, Mandarin, Hindi)
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Browser extension to transfer notes into other EHRs and use alongside Zoom and Google Meet
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Integrated practice management: scheduling, intake forms, billing/superbills, and secure messaging
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Automatic deletion of audio recordings after transcription unless explicitly saved

AmplifAI vs Upheal

About AmplifAI

About Upheal

Pricing comparison

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FAQ

Is AmplifAI or Upheal better for AI meeting notes?

How do AmplifAI and Upheal compare on price?

Can I use both AmplifAI and Upheal?

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