Is AmplifAI or Typist better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Typist is strong for transcribing recorded interviews and research or client calls. Both transcribe and summarize meetings.

How do AmplifAI and Typist compare on price?

AmplifAI is custom pricing and Typist is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Typist?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs Typist

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Typist: AI speech-to-text service that converts audio and video into text and exports captions, with tiered models for speed or accuracy. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Typist when generating srt or webvtt captions for podcasts and videos matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Typist

Custom

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Typist

Typist is an AI transcription service that converts audio and video files into text and caption files. Users upload recordings in common formats such as MP3, MP4, M4A, WAV, OGG, FLAC, and WebM, and Typist returns a transcript that can be exported to DOCX, SRT subtitles, WebVTT captions, PDF, or plain text. The platform offers multiple transcription models, described as Turbo for speed, Pro for a balance of speed and accuracy, and Studio for the highest accuracy, with the Studio tier adding speaker identification. Typist supports a wide range of languages and accents and provides word-level and segment-level timestamps, which makes it suitable for producing subtitles that import cleanly into video editors. The product positions itself around fast turnaround for pre-recorded content and predictable, credit-based usage. Its documented use cases span lectures, podcasts, interviews, research and client calls, and consulting meetings, alongside students, therapists, and video editors. A free tier with a limited number of minutes lets new users try the service before moving to paid plans, and a web dashboard handles uploads, transcription, and exports. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Transcribing recorded interviews and research or client calls
Generating SRT or WebVTT captions for podcasts and videos
Producing searchable text from lecture and consulting-meeting recordings

Feature	AmplifAI	Typist
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Audio and video to text transcription across many file formats
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Export to SRT subtitles, WebVTT captions, DOCX, PDF, and TXT
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Multiple transcription models trading off speed and accuracy
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Speaker identification on the highest-accuracy tier
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Word-level and segment-level timestamps for clean subtitle timing
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Support for a wide range of languages and accents

AmplifAI vs Typist

About AmplifAI

About Typist

Pricing comparison

Feature table

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Pros & cons

FAQ

Is AmplifAI or Typist better for AI meeting notes?

How do AmplifAI and Typist compare on price?

Can I use both AmplifAI and Typist?

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