Is AmplifAI or Twofold Health better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Twofold Health is strong for mental and behavioral health clinicians automating session notes and treatment plans. Both transcribe and summarize meetings.

How do AmplifAI and Twofold Health compare on price?

AmplifAI is custom pricing and Twofold Health is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Twofold Health?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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AmplifAI vs Twofold Health

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Twofold Health: An AI medical scribe that captures clinical conversations from in-person and telehealth sessions and generates formatted clinical notes. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Twofold Health when telehealth providers capturing and documenting zoom, doxy, or google meet visits matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Twofold Health

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Twofold Health

Twofold Health is an AI medical scribe for clinicians that listens to patient encounters and automatically drafts structured clinical documentation. It captures audio from in-person visits or telehealth sessions on Zoom, Doxy, Google Meet, and other video platforms, and also supports dictating a summary, uploading an existing recording, or uploading handwritten notes via OCR. From the captured audio it produces formatted notes in formats such as SOAP, DAP, BIRP, GIRP, intake, History and Physical, discharge summaries, progress notes, treatment plans, and referral letters. An in-app assistant can answer progress questions, suggest ICD/CPT codes, and generate homework ideas. It runs in any modern browser on macOS, Windows, or Linux, with native iOS and Android apps, and works with EHR systems including Epic, Cerner, Athena, and SimplePractice. Twofold is HIPAA compliant, provides a signed Business Associate Agreement, and states it does not use audio, transcripts, notes, or PHI to train AI models. It targets mental and behavioral health, primary care, psychiatry, and allied health providers.

Best suited for

Mental and behavioral health clinicians automating session notes and treatment plans
Telehealth providers capturing and documenting Zoom, Doxy, or Google Meet visits
Primary care and allied health practices reducing manual charting time

Feature	AmplifAI	Twofold Health
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Captures audio from in-person visits and telehealth platforms (Zoom, Doxy, Google Meet)
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Generates formatted clinical notes (SOAP, DAP, BIRP, GIRP, intake, H&P, discharge, progress notes)
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Multiple capture modes: live session, dictated summary, audio upload, and handwritten-note OCR
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	In-app assistant for progress questions, ICD/CPT code suggestions, and homework ideas
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Works across browser (macOS, Windows, Linux) plus native iOS and Android apps
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	EHR compatibility including Epic, Cerner, Athena, and SimplePractice

AmplifAI vs Twofold Health

About AmplifAI

About Twofold Health

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Twofold Health better for AI meeting notes?

How do AmplifAI and Twofold Health compare on price?

Can I use both AmplifAI and Twofold Health?

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