Is AmplifAI or TwinMind better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while TwinMind is strong for professionals who want hands-free notes during back-to-back video calls. Both transcribe and summarize meetings.

How do AmplifAI and TwinMind compare on price?

AmplifAI is custom pricing and TwinMind is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and TwinMind?

You can — some teams pair them when each covers a different part of the meeting workflow.

Home/AmplifAI vs TwinMind

AmplifAI vs TwinMind

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. TwinMind: Browser-extension and mobile AI meeting assistant that transcribes calls in real time on-device and turns them into searchable notes. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and TwinMind when users who prefer a bot-free, privacy-conscious notetaker over tools that join the meeting matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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TwinMind

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About TwinMind

TwinMind is an AI meeting assistant delivered as a Chrome browser extension and companion mobile app that captures, transcribes, and summarizes conversations from video calls and in-person meetings. The Chrome extension works alongside Google Meet, Zoom, and Microsoft Teams to produce real-time transcripts and then generate structured notes and action items after the call. Rather than sending a separate bot participant into the meeting, TwinMind transcribes the audio playing on the user's device, so there is no visible 'recording bot' announcement. The company emphasizes a privacy-first design: the product states that audio is not stored and that only text transcripts are kept, with data saved locally and optional encrypted cloud backup. TwinMind supports a large set of languages and lets users query their past conversations through an AI chat interface, positioning itself as a personal 'second brain' for recall. It markets a single experience spanning desktop browser and phone so meetings, voice notes, and ambient conversations can be captured in one place. The product is actively maintained and operating in 2025-2026. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Professionals who want hands-free notes during back-to-back video calls
Users who prefer a bot-free, privacy-conscious notetaker over tools that join the meeting
Capturing and later searching across both online meetings and in-person conversations

Feature	AmplifAI	TwinMind
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Chrome browser extension for Google Meet, Zoom, and Microsoft Teams
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Real-time transcription with on-device audio capture (no separate meeting bot)
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Automatic AI summaries and action items after each meeting
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	AI chat to query and search past conversations
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Companion mobile app for in-person and on-the-go capture
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Multilingual transcription across many languages

AmplifAI vs TwinMind

About AmplifAI

About TwinMind

Pricing comparison

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FAQ

Is AmplifAI or TwinMind better for AI meeting notes?

How do AmplifAI and TwinMind compare on price?

Can I use both AmplifAI and TwinMind?

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