Is AmplifAI or Traq.ai better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Traq.ai is strong for documenting sales calls with summaries and action items. Both transcribe and summarize meetings.

How do AmplifAI and Traq.ai compare on price?

AmplifAI is custom pricing and Traq.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Traq.ai?

Often yes: teams combine tools when one handles capture and another handles analysis.

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AmplifAI vs Traq.ai

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Traq.ai: Conversation intelligence platform that records, transcribes, and analyzes sales calls and links insights to the CRM. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Traq.ai when coaching reps using recorded conversations and analytics matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Traq.ai

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Traq.ai

Traq.ai is a conversation intelligence platform built for sales teams that records, transcribes, and analyzes sales calls and meetings. After each conversation, the platform generates summaries, action items, and recommended next steps, and applies analysis such as sentiment and topic detection to surface buyer preferences, competitive mentions, and obstacles raised during the call. These outputs are attached to the relevant prospect or deal record in connected systems, helping reduce manual note-taking and administrative work. Traq.ai integrates with common CRMs including HubSpot and Salesforce, as well as conferencing tools such as Zoom, Microsoft Teams, and Google Meet, and offers a mobile app for capturing in-person meetings. An AI assistant, referred to as Ask Ava, lets users query their full repository of recorded conversations to find specific information and trends across deals. The platform is aimed at sales managers and reps who want consistent call documentation, coaching material drawn from real conversations, and CRM records that stay current without heavy manual entry. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Documenting sales calls with summaries and action items
Coaching reps using recorded conversations and analytics
Querying past sales conversations to find buyer insights and trends

Feature	AmplifAI	Traq.ai
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Automatic call recording and transcription
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	AI summaries, action items, and recommended next steps
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Sentiment and conversation analytics
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	CRM integrations (HubSpot, Salesforce) and conferencing connectors (Zoom, Teams, Meet)
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Ask Ava AI assistant to query past conversations
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Mobile app for in-person meeting capture

AmplifAI vs Traq.ai

About AmplifAI

About Traq.ai

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Traq.ai better for AI meeting notes?

How do AmplifAI and Traq.ai compare on price?

Can I use both AmplifAI and Traq.ai?

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