Is AmplifAI or TongueType better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while TongueType is strong for dictating text into any macos application instead of typing. Both transcribe and summarize meetings.

How do AmplifAI and TongueType compare on price?

AmplifAI is custom pricing and TongueType is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and TongueType?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

Home/AmplifAI vs TongueType

AmplifAI vs TongueType

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. TongueType: TongueType is a privacy-focused macOS voice dictation app that turns speech into text on-device using a local Whisper AI model. Below, they line up on price, capture method, and how each fits a real meeting stack.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and TongueType when transcribing recorded audio or video files locally, such as meeting or interview recordings matters most. Try them side by side on real calls before deciding — needs vary by team.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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TongueType

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About TongueType

TongueType is a voice dictation application for macOS that converts speech to text entirely on-device using a locally-run Whisper AI model, so audio never leaves the Mac. It lives in the menu bar with no dock icon, and works as a press-to-talk input method: the user holds a configurable hotkey (or uses a double-tap latch), speaks, and the transcribed text is inserted at the cursor in any application that accepts text input. Beyond live dictation, it can transcribe audio and video files (such as WAV, MP3, MP4, and MOV). It supports multiple languages including English, Spanish, French, German, Japanese, Chinese, and Korean, with automatic language detection, plus customizable post-processing rules, overlay appearance, and microphone options. Preferences can sync across Macs via iCloud. It requires macOS 14+ on Apple Silicon (M1 or later). The app is aimed at people who want faster text entry than typing, professionals needing quick transcription, and users with typing difficulties (arthritis, RSI, tremor, and similar accessibility needs).

Best suited for

Dictating text into any macOS application instead of typing
Transcribing recorded audio or video files locally, such as meeting or interview recordings
Serving as an accessible alternate input method for users with typing difficulties (RSI, arthritis, tremor)

Feature	AmplifAI	TongueType
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	On-device speech-to-text using a local Whisper AI model (no cloud)
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Press-to-talk hotkey dictation with double-tap latch, inserting text at the cursor in any app
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Audio and video file transcription (WAV, MP3, MP4, MOV)
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Multi-language support with automatic language detection (English, Spanish, French, German, Japanese, Chinese, Korean, and more)
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Customizable post-processing rules, overlay appearance, and microphone options
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	iCloud sync of preferences across multiple Macs

AmplifAI vs TongueType

About AmplifAI

About TongueType

Pricing comparison

Feature table

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Pros & cons

FAQ

Is AmplifAI or TongueType better for AI meeting notes?

How do AmplifAI and TongueType compare on price?

Can I use both AmplifAI and TongueType?

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