Is AmplifAI or Supanote better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Supanote is strong for therapists generating compliant progress notes from recorded sessions. Both transcribe and summarize meetings.

How do AmplifAI and Supanote compare on price?

AmplifAI is custom pricing and Supanote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Supanote?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs Supanote

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Supanote: Supanote is an AI scribe that transcribes therapy sessions and automatically generates structured, compliant clinical progress notes for mental health professionals. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Supanote when reducing manual documentation time for solo and small mental health practices matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Supanote

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Supanote

Supanote is an AI-powered clinical documentation assistant built for mental health professionals such as therapists, psychologists, social workers, counselors, and coaches. It captures session content by recording live sessions, accepting uploaded audio files, or taking voice dictation, then auto-transcribes the audio with automatic language detection across many languages. From the transcript, it generates structured progress notes in standard clinical formats including SOAP, DAP, GIRP, BIRP, and SIRP, along with intake and custom note types. Supanote is designed for both in-person and telehealth sessions, and notes can be copied or downloaded into leading electronic health record (EHR) systems; the site lists integrations or compatibility with platforms such as SimplePractice, TherapyNotes, Valant, Tebra, DrChrono, ICANotes, and Carepatron. The company emphasizes data security and healthcare compliance, stating end-to-end encryption, secure storage, and HIPAA, PHIPA, PIPEDA, and GDPR alignment, with recordings deleted after transcription. It is aimed at individual clinicians and small mental health practices seeking to reduce documentation time.

Best suited for

Therapists generating compliant progress notes from recorded sessions
Reducing manual documentation time for solo and small mental health practices
Producing standardized clinical note formats for EHR systems

Feature	AmplifAI	Supanote
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Records, uploads, or dictates session audio for note creation
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Automatic transcription with multi-language detection
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Generates structured clinical notes (SOAP, DAP, GIRP, BIRP, SIRP, intake, custom)
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Compatibility with leading EHR systems via copy or download
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Support for both in-person and telehealth sessions
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Security and compliance posture stated as HIPAA, PHIPA, PIPEDA, and GDPR

AmplifAI vs Supanote

About AmplifAI

About Supanote

Pricing comparison

Feature table

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Pros & cons

FAQ

Is AmplifAI or Supanote better for AI meeting notes?

How do AmplifAI and Supanote compare on price?

Can I use both AmplifAI and Supanote?

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