Is AmplifAI or Sunoh.ai better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Sunoh.ai is strong for physicians automating soap note creation during patient visits. Both transcribe and summarize meetings.

How do AmplifAI and Sunoh.ai compare on price?

AmplifAI is custom pricing and Sunoh.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Sunoh.ai?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs Sunoh.ai

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Sunoh.ai: An ambient AI medical scribe that listens to patient-provider conversations and turns them into draft clinical notes. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.

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Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Sunoh.ai when clinics reducing time spent on after-visit clinical documentation matters most. Try them side by side on real calls before deciding — needs vary by team.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Sunoh.ai

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Sunoh.ai

Sunoh.ai is an ambient AI medical scribe, developed in partnership with eClinicalWorks, that listens to natural conversations between a clinician and patient and converts them into clinical documentation. Using ambient listening, it captures the spoken encounter, generates a dialogue transcript, and produces a draft SOAP-style progress note, while also surfacing labs, imaging, medication orders, referrals, and follow-up details for review. It handles multiple speakers and several languages, including English, Spanish, and Portuguese, and is designed to support both primary care and specialty visits. Sunoh is fully integrated with eClinicalWorks, eClinicalTouch, and eClinicalMobile for direct import into the progress note and order pre-fill, and takes an EHR-agnostic approach so providers on other systems can use it as well. It works on iOS and Android smartphones, iPads, and desktop without requiring special microphones or hardware, letting clinicians start on one device and continue on another. It is aimed at physicians and healthcare practices seeking to reduce documentation time.

Best suited for

Physicians automating SOAP note creation during patient visits
Clinics reducing time spent on after-visit clinical documentation
Capturing orders, referrals, and follow-ups directly from spoken encounters

Feature	AmplifAI	Sunoh.ai
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Ambient listening that captures patient-provider conversations without special hardware
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Automatic generation of draft SOAP-style progress notes from the encounter
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Capture of labs, imaging, medication orders, referrals, and follow-up details
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Multilingual and multi-speaker support (including English, Spanish, and Portuguese)
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Full integration with eClinicalWorks, eClinicalTouch, and eClinicalMobile, plus an EHR-agnostic approach for other systems
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Cross-device use across iOS and Android phones, iPads, and desktop

AmplifAI vs Sunoh.ai

About AmplifAI

About Sunoh.ai

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Sunoh.ai better for AI meeting notes?

How do AmplifAI and Sunoh.ai compare on price?

Can I use both AmplifAI and Sunoh.ai?

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