Is AmplifAI or Strella better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Strella is strong for rapid customer discovery and concept validation interviews. Both transcribe and summarize meetings.

How do AmplifAI and Strella compare on price?

AmplifAI is custom pricing and Strella is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Strella?

Often yes: teams combine tools when one handles capture and another handles analysis.

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AmplifAI vs Strella

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Strella: AI-moderated customer research platform that runs in-depth interviews and synthesizes findings in real time, with an option for human-led calls. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Strella when b2b and b2c qualitative studies with built-in recruitment matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Strella

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Strella

Strella is an AI-powered customer research platform designed to run in-depth interviews and generate actionable insights in hours rather than weeks. Teams create a study in minutes using AI-generated, unbiased discussion guides that any team member can refine and launch, and they can either lead interviews themselves or hand moderation to Strella's AI moderator for faster results. During AI-moderated sessions, the platform conducts the conversation and adapts questions in real time based on each participant's responses, asking thoughtful follow-up questions to explore topics more deeply. Strella handles study logistics including recruitment, incentives, and scheduling, and offers a choice between interviewing customers a team already knows or recruiting from a panel of millions of global participants with targeting across professional, demographic, and behavioral segments; it supports research in dozens of languages for both B2B and B2C studies. On the analysis side, the platform synthesizes findings in real time, identifies themes across participants and segments, and lets researchers chat with their research to generate video highlight reels and pull insights at multiple levels, from an individual participant up to broader strategic patterns. The company is venture-backed and reports use by recognized consumer brands. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Rapid customer discovery and concept validation interviews
B2B and B2C qualitative studies with built-in recruitment
Synthesizing interview findings into themes and highlight reels for stakeholders

Feature	AmplifAI	Strella
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	AI moderator conducting adaptive, in-depth interviews in real time
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Optional human-led moderation alongside AI-moderated sessions
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	AI-generated unbiased discussion guides editable by the team
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Recruitment, incentives, and scheduling handled in-platform
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Real-time synthesis with cross-participant and segment-level themes
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Chat-with-research and video highlight reel generation

AmplifAI vs Strella

About AmplifAI

About Strella

Pricing comparison

Feature table

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Pros & cons

FAQ

Is AmplifAI or Strella better for AI meeting notes?

How do AmplifAI and Strella compare on price?

Can I use both AmplifAI and Strella?

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