Is AmplifAI or StreamText better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while StreamText is strong for providing live captions and transcripts for corporate, hybrid, and virtual events. Both transcribe and summarize meetings.

How do AmplifAI and StreamText compare on price?

AmplifAI is custom pricing and StreamText is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and StreamText?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs StreamText

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. StreamText: StreamText is a real-time captioning platform that delivers live human or AI-generated captions, translations, and transcripts for events and meetings. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and StreamText when real-time captioning and translation in classrooms and lectures for accessibility matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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StreamText

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About StreamText

StreamText is an enterprise real-time captioning platform, founded in 2003, that delivers spoken words as live captions to web pages, devices, and conferencing tools. It supports two modes: professional human captioners (using stenography, re-speaking, and text interpreting) and AI-powered automatic speech recognition (ASR), which converts speech to text in real time and produces captions, translations, and transcripts. Source audio is captioned live and streamed to an ADA-compliant viewer that works with screen readers, while AI captioning recognizes around 20 source languages and offers realtime translation into well over 100 languages. Captioned sessions can be exported as timed-text transcript files such as .srt and .vtt, and StreamCast lets organizers overlay captions onto videos and presentations. It integrates with Zoom, Webex, YouTube, and Adobe, and exposes a full API for OEM and third-party embedding. It is aimed at corporate and hybrid events, conferences, classrooms, trade shows, and legal or government settings needing accessibility. Pricing is usage-based per minute with no subscriptions or setup fees.

Best suited for

Providing live captions and transcripts for corporate, hybrid, and virtual events
Real-time captioning and translation in classrooms and lectures for accessibility
Captioning legal, government, or conference proceedings with downloadable transcripts

Feature	AmplifAI	StreamText
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Real-time live captioning streamed to web pages and devices
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	AI-powered automatic speech recognition (ASR) for live captions and transcripts
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Professional human captioning via stenography, re-speaking, and text interpreting
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Realtime translation into 100+ languages with ~20 source languages
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Downloadable timed-text transcripts (.srt, .vtt) and on-demand transcription
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Integrations with Zoom, Webex, YouTube, and Adobe plus a full API

AmplifAI vs StreamText

About AmplifAI

About StreamText

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or StreamText better for AI meeting notes?

How do AmplifAI and StreamText compare on price?

Can I use both AmplifAI and StreamText?

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