Is AmplifAI or Spinach better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Spinach is strong for automatically taking and sharing notes, summaries, and action items from team meetings. Both transcribe and summarize meetings.

How do AmplifAI and Spinach compare on price?

AmplifAI is custom pricing and Spinach is from $0/mo. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Spinach?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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AmplifAI vs Spinach

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Spinach: AI meeting assistant that joins Zoom, Google Meet, Teams, and Webex calls to record, transcribe, summarize, capture action items, and push updates to tools like Slack and Jira. Below, they line up on price, capture method, and how each fits a real meeting stack.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Spinach when generating engineering standup and sprint updates and syncing tasks to jira or linear matters most. Try them side by side on real calls before deciding — needs vary by team.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Spinach

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Spinach

Spinach (Spinach AI, by StayIn, Inc.) is an AI meeting assistant that joins video calls on Zoom, Google Meet, Microsoft Teams, Webex, and Slack Huddles to record, transcribe, and summarize discussions, with transcription support across roughly 100 languages. It captures meeting notes, decisions, and action items, then automates follow-up by drafting recaps and pushing updates into connected tools. Integrations include Slack, Jira, Asana, Linear, Notion, Trello, ClickUp, Monday.com, and Confluence, plus CRMs such as Salesforce, HubSpot, Attio, and Zoho. It offers role-specific outputs (for example PRD drafts for product managers and sprint planning support for engineering teams) and an "Ask Spinach" AI assistant for querying meeting content. The free Starter plan offers unlimited meeting recording and transcription with basic AI summaries and calendar/Slack integration (7-day recording retention), while advanced AI, Ask Spinach, and project-management/CRM integrations require a paid plan. Spinach maintains SOC 2 Type II, GDPR, and HIPAA compliance.

Best suited for

Automatically taking and sharing notes, summaries, and action items from team meetings
Generating engineering standup and sprint updates and syncing tasks to Jira or Linear
Capturing sales and customer calls and updating CRM records in Salesforce or HubSpot
Distributing meeting recaps to distributed teams via Slack

Feature	AmplifAI	Spinach
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Meeting recording & transcription
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	AI summaries & action items
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Project tool & CRM integrations
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Ask Spinach assistant
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	100-language support
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Meeting recording & transcription

AmplifAI vs Spinach

About AmplifAI

About Spinach

Pricing comparison

Feature table

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Pros & cons

FAQ

Is AmplifAI or Spinach better for AI meeting notes?

How do AmplifAI and Spinach compare on price?

Can I use both AmplifAI and Spinach?

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