Is AmplifAI or SpeechMind better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while SpeechMind is strong for generating formal minutes for council, committee and governance meetings. Both transcribe and summarize meetings.

How do AmplifAI and SpeechMind compare on price?

AmplifAI is custom pricing and SpeechMind is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and SpeechMind?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs SpeechMind

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. SpeechMind: German AI meeting-protocol software that turns recordings into structured minutes, built for municipalities, public administration and governance bodies. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and SpeechMind when documenting municipal, ministerial and utility meetings under dsgvo requirements matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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SpeechMind

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About SpeechMind

SpeechMind is a German AI-powered meeting-documentation product that automatically converts audio or video recordings of meetings into structured protocols. Operating from Germany and used by public-sector organizations such as municipalities, cities, municipal utilities and ministries as well as banks and other administration-heavy bodies, it is positioned as secure, DSGVO-compliant transcription made in Germany. SpeechMind lets users choose between output styles, including a compact results protocol (Ergebnisprotokoll), a detailed progress protocol (Verlaufsprotokoll) often rendered in the subjunctive form used in German administrative minutes, and word-for-word transcripts, each clearly structured with tasks and resolutions. The platform performs automatic speaker identification, recognizes domain-specific administrative and governance terminology, handles meetings of unlimited length, and exports to Word documents. A companion mobile app for iOS and Android allows on-site recording via smartphone or tablet without external microphones, with recordings uploaded automatically to the SpeechMind web application for processing. SpeechMind integrates with Microsoft Teams, Zoom, Webex and Google Meet to pull in recordings, and runs on European servers with ISO 27001 and ISO 9001 certification, storing data in Europe and stating that customer content is not used for AI training. The product is actively offered through 2026 with current client references. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Generating formal minutes for council, committee and governance meetings
Documenting municipal, ministerial and utility meetings under DSGVO requirements
Recording on-site meetings via mobile and producing structured protocols afterward

Feature	AmplifAI	SpeechMind
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Automatic conversion of recordings into structured minutes (results, progress and verbatim protocols)
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Tasks and resolutions captured and clearly structured in each protocol
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Automatic speaker identification and recognition of administrative terminology
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Mobile app (iOS/Android) for on-site recording
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Integrations with Microsoft Teams, Zoom, Webex and Google Meet
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Word document export

AmplifAI vs SpeechMind

About AmplifAI

About SpeechMind

Pricing comparison

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FAQ

Is AmplifAI or SpeechMind better for AI meeting notes?

How do AmplifAI and SpeechMind compare on price?

Can I use both AmplifAI and SpeechMind?

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