Is AmplifAI or Speak better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Speak is strong for recording and transcribing zoom, teams, meet, and webex meetings. Both transcribe and summarize meetings.

How do AmplifAI and Speak compare on price?

AmplifAI is custom pricing and Speak is from $25/mo. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Speak?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs Speak

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Speak: Speak AI is a meeting transcription and conversation-analysis platform with an auto-joining bot for Zoom, Teams, Meet, and Webex, plus sentiment and theme analysis. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Speak when analyzing customer interviews and research calls for themes and sentiment matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

Details Visit

Speak

$25/mo

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Speak

Speak (Speak AI) is a transcription and conversation-intelligence platform that turns voice and video into searchable, structured data. Its meeting notetaker bot auto-joins Zoom, Microsoft Teams, Google Meet, and Webex calls to deliver real-time transcription with speaker identification across 100+ languages, and it also handles file uploads, phone-call transcription, an embeddable web recorder, and iOS/Android capture. Beyond transcripts, Speak extracts custom fields, themes, and sentiment, and lets you chat with your data using multiple AI models. It exports to CSV and JSON, integrates with Slack, Zapier, and a developer API, and offers an MCP server connecting Claude, ChatGPT, and Gemini. New accounts get a free 7-day trial (no credit card) with 30 minutes of transcription. It is geared toward researchers, analysts, and sales/ops teams rather than simple note-taking alone.

Best suited for

Recording and transcribing Zoom, Teams, Meet, and Webex meetings
Analyzing customer interviews and research calls for themes and sentiment
Capturing sales and customer-success conversations for review
Building a searchable library of transcribed audio and video

Feature	AmplifAI	Speak
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Meeting notetaker bot
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Real-time transcription
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Sentiment and theme analysis
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Multi-model AI chat
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	CSV/JSON export
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Meeting notetaker bot

AmplifAI vs Speak

About AmplifAI

About Speak

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Speak better for AI meeting notes?

How do AmplifAI and Speak compare on price?

Can I use both AmplifAI and Speak?

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