Is AmplifAI or Sonnet AI better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Sonnet AI is strong for sales reps capturing call notes and follow-ups without a bot in the room. Both transcribe and summarize meetings.

How do AmplifAI and Sonnet AI compare on price?

AmplifAI is custom pricing and Sonnet AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Sonnet AI?

Often yes: teams combine tools when one handles capture and another handles analysis.

Home/AmplifAI vs Sonnet AI

AmplifAI vs Sonnet AI

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Sonnet AI: Bot-free AI meeting assistant that records device audio, transcribes, and generates structured notes and action items across major conferencing apps. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Sonnet AI when recruiters documenting candidate interviews with structured templates matters most. Try them side by side on real calls before deciding — needs vary by team.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

Details Visit

Sonnet AI

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Sonnet AI

Sonnet AI is an end-to-end AI meeting assistant and notetaker that captures conversations without sending a separate bot into the call. Instead of joining as a visible participant, it records high-quality audio directly from the user's device, which lets it work across Zoom, Google Meet, Microsoft Teams, Slack and Discord without per-platform integrations or plug-ins. Once a meeting ends, Sonnet produces a transcript and a structured set of notes, pulls out action items with potential assignees and deadlines, and stores everything in a searchable conversation database so users can revisit past discussions. It offers a template gallery aimed at specific contexts such as sales, recruiting, legal and medical meetings, along with customizable note layouts that support elements like tables and concept maps. Additional features include meeting reminders and preparation tools, participant relationship tracking, and the ability to keep CRM records updated from meeting content. It is designed for professionals and teams who want hands-free note capture and reliable post-meeting follow-up without disrupting the flow of a live conversation. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Sales reps capturing call notes and follow-ups without a bot in the room
Recruiters documenting candidate interviews with structured templates
Consultants and professionals keeping a searchable archive of client conversations

Feature	AmplifAI	Sonnet AI
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Bot-free recording that captures device audio without joining the call as a participant
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Automatic transcription with AI-generated structured notes
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Action item extraction with assignees and deadlines
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Template gallery for sales, recruiting, legal, medical and other meeting types
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Searchable database of past conversations
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Works across Zoom, Google Meet, Microsoft Teams, Slack and Discord

AmplifAI vs Sonnet AI

About AmplifAI

About Sonnet AI

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Sonnet AI better for AI meeting notes?

How do AmplifAI and Sonnet AI compare on price?

Can I use both AmplifAI and Sonnet AI?

Related comparisons