Is AmplifAI or Simon Says better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Simon Says is strong for transcribing and captioning footage for video editing projects. Both transcribe and summarize meetings.

How do AmplifAI and Simon Says compare on price?

AmplifAI is custom pricing and Simon Says is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Simon Says?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs Simon Says

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Simon Says: AI transcription, captioning, and translation built for professional video and audio workflows. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Simon Says when translating subtitles for international distribution matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Simon Says

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Simon Says

Simon Says is an AI transcription, captioning, and translation platform built for professional audio and video production workflows. Users upload audio or video and Simon Says transcribes the speech into text, with speaker identification to separate dialogue, and can generate subtitles and captions using built-in visual editing tools. The platform supports transcription and translation across roughly a hundred languages, making it useful for international distribution and localization. A defining characteristic is its focus on production environments: Simon Says integrates with industry-standard editing software such as Final Cut Pro, Adobe Premiere Pro, DaVinci Resolve, and Avid, so transcripts and captions can move directly into editing timelines. This positions it as a transcription and captioning layer for video editors, producers, post-production teams, and content creators rather than a meeting note-taker. It is aimed at professionals who need accurate, editable transcripts and subtitles that fit into established editing pipelines, as well as researchers and creators who need reliable speech-to-text and multilingual captioning. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Transcribing and captioning footage for video editing projects
Translating subtitles for international distribution
Producing speaker-labeled transcripts for production and research

Feature	AmplifAI	Simon Says
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	AI transcription with speaker identification
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Subtitle and caption generation with visual editing
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Translation across many languages
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Integrations with Final Cut Pro, Premiere Pro, DaVinci Resolve, and Avid
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Support for professional audio and video formats
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	AI transcription with speaker identification

AmplifAI vs Simon Says

About AmplifAI

About Simon Says

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Simon Says better for AI meeting notes?

How do AmplifAI and Simon Says compare on price?

Can I use both AmplifAI and Simon Says?

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