Is AmplifAI or Sembly AI better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Sembly AI is strong for team ai notes with task automation. Both transcribe and summarize meetings.

How do AmplifAI and Sembly AI compare on price?

AmplifAI is custom pricing and Sembly AI is from $10/mo. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Sembly AI?

You can — some teams pair them when each covers a different part of the meeting workflow.

Home/AmplifAI vs Sembly AI

AmplifAI vs Sembly AI

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Sembly AI: Team-focused notetaker with action items across 48 languages We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Sembly AI when multilingual meeting transcription matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

Details Visit

Sembly AI

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Sembly AI

Sembly AI records and transcribes meetings in 40+ languages, then produces AI notes, summaries, and automatically detected tasks, with an AI chat assistant (Semblian) over single or multiple meetings. It connects to Zoom, Google Meet, Microsoft Teams, and Webex, and automates via Zapier, webhooks, MCP, and CRM tools. As of March 2026, Sembly no longer offers a permanent free plan — the only no-cost option is a time-limited Basic free trial; paid plans start at $10/user/mo (annual).

Best suited for

Team AI notes with task automation
Multilingual meeting transcription
Conversation analytics for professional-services teams

Feature	AmplifAI	Sembly AI
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	40+ language transcription
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Automated action items
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Semblian AI chat
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Workflow automations
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	40+ language transcription
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Automated action items

AmplifAI vs Sembly AI

About AmplifAI

About Sembly AI

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Sembly AI better for AI meeting notes?

How do AmplifAI and Sembly AI compare on price?

Can I use both AmplifAI and Sembly AI?

Related comparisons