Is AmplifAI or Scribewave better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Scribewave is strong for journalists and researchers transcribing and reviewing interviews across multiple languages. Both transcribe and summarize meetings.

How do AmplifAI and Scribewave compare on price?

AmplifAI is custom pricing and Scribewave is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Scribewave?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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AmplifAI vs Scribewave

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Scribewave: Scribewave is a European AI transcription platform that converts audio and video into editable text across dozens of languages and dialects, with speaker diarization and an AI assistant for summaries and notes. This comparison weighs them on pricing, features, and everyday workflow fit.

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Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Scribewave when universities and qualitative researchers transcribing recorded sessions with speaker labels matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Scribewave

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Scribewave

Scribewave is an AI transcription platform from Belgian company Quantum Noodle BV (Leuven/Beerzel) that automatically converts audio and video files into editable text. Users upload recordings, the AI transcribes them, and an integrated editor lets people review and correct the text while audio plays, with click-to-audio sync so clicking a word jumps to that moment in the recording. The platform supports a wide range of languages and dialects, positioning itself around linguistic diversity and regional and mixed-language speech rather than English alone. It includes speaker diarization, custom vocabularies to preserve names and jargon, batch uploads, and exports to formats such as Word, Google Docs, and subtitle files (SRT/VTT), plus the ability to render captioned videos. An AI assistant can answer questions about a transcript and generate summaries, chapters, and meeting notes with timecode references. Scribewave emphasizes data ownership, European servers, and GDPR compliance, and states it does not use customer content to train its models. It targets journalists, researchers, universities, and content creators.

Best suited for

Journalists and researchers transcribing and reviewing interviews across multiple languages
Universities and qualitative researchers transcribing recorded sessions with speaker labels
Content creators generating transcripts, subtitles, and summaries from audio or video

Feature	AmplifAI	Scribewave
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	AI transcription of audio and video files into editable text across many languages and dialects
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Speaker diarization and speaker identification, including handling overlapping speech
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Synchronized editor with click-to-audio word sync for review and correction
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	AI assistant that answers questions and generates summaries, chapters, and meeting notes with timecodes
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Custom vocabularies to preserve names, jargon, and domain terms
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Exports to Word, Google Docs, PDF, and subtitle formats (SRT/VTT), plus captioned video output

AmplifAI vs Scribewave

About AmplifAI

About Scribewave

Pricing comparison

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FAQ

Is AmplifAI or Scribewave better for AI meeting notes?

How do AmplifAI and Scribewave compare on price?

Can I use both AmplifAI and Scribewave?

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