Is AmplifAI or Reflect better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Reflect is strong for taking and linking meeting notes within a connected knowledge base. Both transcribe and summarize meetings.

How do AmplifAI and Reflect compare on price?

AmplifAI is custom pricing and Reflect is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Reflect?

Often yes: teams combine tools when one handles capture and another handles analysis.

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AmplifAI vs Reflect

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Reflect: Networked note-taking and second-brain app with AI that transcribes voice notes and extracts action items from meeting notes. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Reflect when transcribing and summarizing voice notes captured on the go matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Reflect

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Reflect

Reflect is a minimalist note-taking and second-brain application designed for capturing ideas, linking thoughts, and building a connected personal knowledge base over time. Its core is a networked notes system with backlinks, daily notes, and instant cross-device sync, with end-to-end encryption for privacy and an iOS app that works offline. Reflect layers AI on top of this foundation: it can transcribe voice notes, generate outlines from scattered thoughts, suggest tags, summarize long entries, and list key takeaways and action items from meeting notes. It integrates with Google Calendar and Outlook so calendar events appear inside the note system, making it convenient to attach notes to meetings and follow up afterward. While Reflect is not a dedicated meeting-bot transcription service, it is well suited to professionals and knowledge workers who take meeting notes, journal, and want their captured audio and writing turned into organized, searchable knowledge. It appeals to people who value a calmer, more intentional workflow and want AI assistance for summarizing and connecting their own notes rather than automating an entire meeting pipeline. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Taking and linking meeting notes within a connected knowledge base
Transcribing and summarizing voice notes captured on the go
Building a long-term second brain from journaling and meeting records

Feature	AmplifAI	Reflect
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Networked notes with backlinks and daily notes
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	AI voice note transcription and summarization
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	AI extraction of key takeaways and action items from meeting notes
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Google Calendar and Outlook integration for meetings
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	End-to-end encryption with instant cross-device sync
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	iOS app with offline access and browser/Kindle capture

AmplifAI vs Reflect

About AmplifAI

About Reflect

Pricing comparison

Feature table

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Pros & cons

FAQ

Is AmplifAI or Reflect better for AI meeting notes?

How do AmplifAI and Reflect compare on price?

Can I use both AmplifAI and Reflect?

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