Is AmplifAI or Reduct better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Reduct is strong for capturing and transcribing live zoom, meet, or teams meetings and interviews. Both transcribe and summarize meetings.

How do AmplifAI and Reduct compare on price?

AmplifAI is custom pricing and Reduct is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Reduct?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs Reduct

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Reduct: Transcription and text-based video editing platform that can capture live Zoom, Google Meet, and Teams calls and make hours of recordings searchable by text. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Reduct when reviewing and pulling quotes from qualitative research and ux interview recordings matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Reduct

Custom

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Reduct

Reduct is a transcription and collaborative video platform built around the idea of working with audio and video as searchable text. It transcribes large volumes of recordings and lets teams find, annotate, highlight, redact, edit, and share specific moments by interacting with the transcript rather than scrubbing through a timeline, an approach the company describes as a kind of find-in-page search for video. Reduct's Live Capture feature can join Zoom, Google Meet, and Microsoft Teams calls when a meeting link is provided, recording and transcribing the conversation so that meetings, interviews, and research sessions become text that the whole team can search and reference. The platform includes a text-based video editor, translation, and redaction tools for sensitive content. Reduct is used by qualitative and UX researchers, legal and public-defense teams, film and production groups, marketers, and educators who need to review long recordings, pull out quotes and clips, and collaborate on the contents of interviews and meetings. It is positioned for teams handling substantial amounts of recorded conversation rather than individual quick transcripts. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Capturing and transcribing live Zoom, Meet, or Teams meetings and interviews
Reviewing and pulling quotes from qualitative research and UX interview recordings
Editing video by cutting and rearranging the transcript text

Feature	AmplifAI	Reduct
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Transcription of large volumes of audio and video into searchable text
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Live Capture that joins and records Zoom, Google Meet, and Microsoft Teams calls
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Text-based video editing by selecting and cutting transcript text
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Annotation, highlighting, and clip-sharing tools for collaboration
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Redaction tools for removing sensitive content from recordings
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Translation of transcripts

AmplifAI vs Reduct

About AmplifAI

About Reduct

Pricing comparison

Feature table

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Pros & cons

FAQ

Is AmplifAI or Reduct better for AI meeting notes?

How do AmplifAI and Reduct compare on price?

Can I use both AmplifAI and Reduct?

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