Is AmplifAI or Pickle better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Pickle is strong for smb sales reps capturing and sharing key moments from zoom calls. Both transcribe and summarize meetings.

How do AmplifAI and Pickle compare on price?

AmplifAI is custom pricing and Pickle is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Pickle?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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AmplifAI vs Pickle

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Pickle: An in-meeting AI notetaker for Zoom focused on SMB sales teams, capturing context, key moments, and summaries inside the Zoom app. Below, they line up on price, capture method, and how each fits a real meeting stack.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Pickle when adding time-stamped notes and action items during live sales meetings matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Pickle

Custom

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Pickle

Pickle is a conversation-intelligence and AI notetaker product centered on Zoom, positioned for small and mid-sized business sales teams. Its AI Smart Notes is built as an in-meeting notetaker that surfaces pre-meeting context and captures important moments directly inside the Zoom app, rather than relying solely on a post-call summary. During calls it can automatically record meetings, generate AI summaries and transcripts, and let users add time-stamped notes and follow-up action items in real time. Features such as custom agenda templates help structure meetings, while Snapshots and Collections let users capture and share memorable moments with their team for coaching and knowledge sharing. By focusing on capturing, finding, and sharing key sales moments from Zoom meetings, Pickle aims to help revenue teams improve their sales process and keep deal context organized. It offers a free tier alongside paid and custom plans. Pickle is best suited to SMB sales representatives and teams that primarily run customer conversations on Zoom and want lightweight conversation intelligence tied tightly to that platform. Pricing varies by plan. Check the official website for current pricing.

Best suited for

SMB sales reps capturing and sharing key moments from Zoom calls
Adding time-stamped notes and action items during live sales meetings
Building shareable collections of meeting highlights for team coaching

Feature	AmplifAI	Pickle
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	In-meeting AI Smart Notes inside the Zoom app
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Automatic recording, transcripts, and AI summaries
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Real-time time-stamped notes and follow-up action items
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Custom agenda templates for structuring meetings
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Snapshots and Collections for capturing and sharing key moments
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Conversation-intelligence focus for sales teams

AmplifAI vs Pickle

About AmplifAI

About Pickle

Pricing comparison

Feature table

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Pros & cons

FAQ

Is AmplifAI or Pickle better for AI meeting notes?

How do AmplifAI and Pickle compare on price?

Can I use both AmplifAI and Pickle?

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