Is AmplifAI or People.ai better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while People.ai is strong for automating crm activity logging for enterprise sales teams. Both transcribe and summarize meetings.

How do AmplifAI and People.ai compare on price?

AmplifAI is custom pricing and People.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and People.ai?

Often yes: teams combine tools when one handles capture and another handles analysis.

Home/AmplifAI vs People.ai

AmplifAI vs People.ai

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. People.ai: Enterprise revenue intelligence platform that automatically captures sales activity from emails, calls, and meetings and maps it to deals and accounts. The right pick comes down to team size, budget, and the workflows you want to automate.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and People.ai when giving revenue leaders visibility into buyer and seller engagement matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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People.ai

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About People.ai

People.ai is an enterprise revenue intelligence and RevOps platform built for B2B sales organizations with complex, multi-stakeholder deal cycles. Its core function is automated activity capture: the platform ingests go-to-market signals across emails, calendar events, calls, and meetings, then matches that activity to the right opportunities, accounts, and contacts inside CRM systems such as Salesforce. This removes much of the manual data entry sales reps would otherwise perform and gives revenue leaders a more complete view of buyer and seller engagement. On top of the captured data, People.ai layers analytics for deal scoring, account and relationship mapping, engagement scoring, and methodology operationalization (for example MEDDIC), plus a generative assistant for surfacing answers about deals and accounts. PeopleGlass, a spreadsheet-style interface, lets teams update CRM records in bulk. The platform is primarily aimed at mid-market and enterprise revenue, sales operations, and marketing teams that need reliable activity data feeding their forecasting and pipeline reviews rather than individual users seeking a lightweight notetaker. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Automating CRM activity logging for enterprise sales teams
Giving revenue leaders visibility into buyer and seller engagement
Operationalizing sales methodologies and improving forecast accuracy

Feature	AmplifAI	People.ai
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Automated activity capture across email, calendar, calls, and meetings
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	CRM data syncing and enrichment (Salesforce and other CRMs)
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Account and relationship mapping for complex deals
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Deal and opportunity health scoring
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Generative AI assistant for querying deal and account data
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	PeopleGlass spreadsheet-style CRM editing interface

AmplifAI vs People.ai

About AmplifAI

About People.ai

Pricing comparison

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FAQ

Is AmplifAI or People.ai better for AI meeting notes?

How do AmplifAI and People.ai compare on price?

Can I use both AmplifAI and People.ai?

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