Is AmplifAI or Otolio better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Otolio is strong for japanese companies automating internal meeting minutes. Both transcribe and summarize meetings.

How do AmplifAI and Otolio compare on price?

AmplifAI is custom pricing and Otolio is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Otolio?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs Otolio

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Otolio: Japanese AI meeting-minutes service (formerly Smart Scribe) that transcribes and automates the full minutes workflow for businesses. Below, they line up on price, capture method, and how each fits a real meeting stack.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Otolio when sales teams preparing for and following up on client meetings matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Otolio

Custom

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Otolio

Otolio, formerly known as Smart Scribe (スマート書記), is a Japanese AI meeting-minutes service operated by Epicbase, Inc. It is designed for corporate use and automates the entire meeting documentation process rather than only producing a transcript. Users can record in-person meetings or capture audio from web conferencing tools, after which Otolio automatically transcribes the audio and generates summarized, cleaned-up minutes. Features include speaker visualization, registration of specialized terminology for improved accuracy on industry-specific vocabulary, and filler-word removal. The platform organizes recording, transcription, minutes generation, and follow-up tasks within a single interface, and offers specialized agents oriented toward meeting minutes and toward sales preparation and follow-up. Security is positioned as a core concern for Japanese enterprises: Otolio is ISO 27001 certified, uses encryption, and states that it does not perform unauthorized machine learning on user data. A mobile app supports transcription, audio playback, and file upload. Otolio is aimed at Japanese organizations that hold frequent internal meetings, sales calls, one-on-ones, and executive sessions and want to reduce the administrative burden of writing minutes. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Japanese companies automating internal meeting minutes
Sales teams preparing for and following up on client meetings
Recording and documenting interviews and one-on-ones

Feature	AmplifAI	Otolio
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Automatic transcription of in-person and web-conference audio
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	AI summarization and cleanup of meeting minutes
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Speaker visualization and specialized terminology registration
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Filler-word removal for cleaner transcripts
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Dedicated minutes and sales agents in one interface
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Mobile app for transcription, playback, and file upload

AmplifAI vs Otolio

About AmplifAI

About Otolio

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Otolio better for AI meeting notes?

How do AmplifAI and Otolio compare on price?

Can I use both AmplifAI and Otolio?

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