Is AmplifAI or OpenOats better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while OpenOats is strong for getting live, context-aware prompts from your own notes during sales or customer calls. Both transcribe and summarize meetings.

How do AmplifAI and OpenOats compare on price?

AmplifAI is custom pricing and OpenOats is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and OpenOats?

Often yes: teams combine tools when one handles capture and another handles analysis.

Home/AmplifAI vs OpenOats

AmplifAI vs OpenOats

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. OpenOats: Open-source macOS meeting note-taker that transcribes calls locally and surfaces relevant talking points from your own notes in real time. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and OpenOats when privately transcribing meetings on a mac without sending audio to the cloud matters most. Try them side by side on real calls before deciding — needs vary by team.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

Details Visit

OpenOats

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About OpenOats

OpenOats is an open-source macOS meeting note-taker, created by Yazin Akkawi (the project was previously named OpenGranola before being renamed), that sits alongside your calls and both transcribes the conversation and helps you contribute to it. It captures both sides of a meeting and transcribes audio locally on Apple Silicon so audio never leaves the device, while in real time it searches your own markdown or plain-text knowledge base to surface relevant talking points and things worth saying during the discussion. The application window is hidden from screen sharing by default, which lets it stay private during video calls, and transcripts and session logs are auto-saved locally. OpenOats supports both fully local operation through Ollama and cloud providers such as OpenRouter and Voyage AI, so users can choose between complete offline privacy and hosted models. It is written primarily in Swift, distributed under the MIT license, and actively maintained with very frequent releases. The project documents itself at openoats.com and targets users who want a privacy-respecting, self-hostable alternative to cloud meeting copilots, combining live transcription with a retrieval layer over personal notes rather than only producing an after-the-fact summary. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Getting live, context-aware prompts from your own notes during sales or customer calls
Privately transcribing meetings on a Mac without sending audio to the cloud
Self-hosting a meeting copilot as an alternative to subscription cloud tools

Feature	AmplifAI	OpenOats
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Real-time local transcription of both sides of a conversation on Apple Silicon
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Live retrieval of relevant talking points from your own notes during meetings
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Window hidden from screen sharing by default for privacy on calls
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Auto-saved transcripts and session logs to local files
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Works fully local via Ollama or with cloud models (OpenRouter, Voyage AI)
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	MIT-licensed, self-hostable Swift application

AmplifAI vs OpenOats

About AmplifAI

About OpenOats

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or OpenOats better for AI meeting notes?

How do AmplifAI and OpenOats compare on price?

Can I use both AmplifAI and OpenOats?

Related comparisons