Is AmplifAI or NoteGPT better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while NoteGPT is strong for summarizing uploaded zoom, meet or teams meeting recordings. Both transcribe and summarize meetings.

How do AmplifAI and NoteGPT compare on price?

AmplifAI is custom pricing and NoteGPT is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and NoteGPT?

Often yes: teams combine tools when one handles capture and another handles analysis.

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AmplifAI vs NoteGPT

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. NoteGPT: AI note-taker that records, transcribes and summarizes meetings, lectures, podcasts and videos into organized notes. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and NoteGPT when turning lectures and podcasts into structured study notes matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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NoteGPT

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About NoteGPT

NoteGPT is an AI learning and note-taking assistant that includes a dedicated meeting note-taker for capturing and summarizing conversations. For meetings, lectures, podcasts and online videos, it records or accepts uploaded audio and video, transcribes the speech to text, separates and labels speakers, and then generates clean, organized notes and summaries with key points. It works with recordings from platforms such as Zoom, Google Meet and Microsoft Teams, can process long recordings and large files, and supports batch uploads of multiple files. NoteGPT also offers translation across many languages so notes can be shared with multilingual teams, and an AI chat layer that lets users ask questions about the transcript and pull out specific details. Alongside the meeting note-taker, the broader NoteGPT platform summarizes YouTube videos, PDFs, documents and articles and creates study aids such as flashcards and quizzes, which makes it popular with students and educators in addition to professionals. It is available as a web application and a lightweight browser extension. The tool is aimed at students, educators, researchers, consultants and team leads who want to stay engaged in a conversation rather than taking notes manually. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Summarizing uploaded Zoom, Meet or Teams meeting recordings
Turning lectures and podcasts into structured study notes
Extracting action items and answers from long conversations via AI chat

Feature	AmplifAI	NoteGPT
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Records, transcribes and summarizes meetings, lectures and podcasts
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Works with Zoom, Google Meet and Microsoft Teams recordings
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Speaker separation and labeling in transcripts
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Support for long recordings, large files and batch uploads
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	AI chat to ask questions about a transcript and extract details
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Translation across many languages for shared notes

AmplifAI vs NoteGPT

About AmplifAI

About NoteGPT

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or NoteGPT better for AI meeting notes?

How do AmplifAI and NoteGPT compare on price?

Can I use both AmplifAI and NoteGPT?

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