Is AmplifAI or Momentum better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Momentum is strong for sales reps automating crm updates from call content. Both transcribe and summarize meetings.

How do AmplifAI and Momentum compare on price?

AmplifAI is custom pricing and Momentum is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Momentum?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs Momentum

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Momentum: AI conversation intelligence and revenue platform that records and summarizes sales calls and automates CRM updates and post-call workflows. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Momentum when revops and leaders generating pipeline and forecast insights matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Momentum

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Momentum

Momentum is an AI conversation intelligence and revenue orchestration platform that records, transcribes and analyzes sales and customer-success calls to turn unstructured conversations into structured, actionable data. After calls, it generates AI summaries and notes and extracts key signals, then uses agent-style automations to handle downstream work such as updating Salesforce fields, advancing pipeline stages and generating call notes so reps spend less time on manual data entry. The platform is organized around purpose-built agents, including a deal execution agent for post-call CRM updates, a customer retention agent that surfaces churn signals and sentiment from conversations, a revenue-leadership agent that produces executive briefings and pipeline insights, and a coaching agent that offers call-based coaching recommendations. Momentum integrates deeply with Salesforce, connects to Slack for real-time deal notifications and deal rooms, and can sync data into warehouses such as Snowflake for analysis. It also offers botless recording for Google Meet, capturing calls without adding a visible participant. Momentum is aimed at sales representatives, customer success managers, sales managers, RevOps teams and revenue leaders who want conversation data to flow automatically into their CRM and reporting. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Sales reps automating CRM updates from call content
RevOps and leaders generating pipeline and forecast insights
Customer success teams monitoring churn and sentiment signals

Feature	AmplifAI	Momentum
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Records, transcribes and analyzes sales and CS calls
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	AI summaries and automatic call notes
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Automated Salesforce field and pipeline updates
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Purpose-built agents for deal execution, retention, coaching and leadership insights
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Slack integration for deal notifications and deal rooms
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Botless Google Meet recording and data warehouse sync

AmplifAI vs Momentum

About AmplifAI

About Momentum

Pricing comparison

Feature table

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Pros & cons

FAQ

Is AmplifAI or Momentum better for AI meeting notes?

How do AmplifAI and Momentum compare on price?

Can I use both AmplifAI and Momentum?

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