Is AmplifAI or Mina better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Mina is strong for providing live discovery support and updating the crm during sales calls. Both transcribe and summarize meetings.

How do AmplifAI and Mina compare on price?

AmplifAI is custom pricing and Mina is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Mina?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs Mina

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Mina: An AI meeting assistant that joins calls as a participant and can respond, take actions, and update connected tools live during the conversation. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Mina when running standups and filing tickets as an ai scrum facilitator matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Mina

Custom

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Mina

Mina is an AI meeting assistant designed to actively participate in calls rather than only record them. It joins meetings as a participant on Google Meet, Zoom, and Microsoft Teams, listens to the conversation, and can operate in a reactive mode that responds only when invoked with a wake phrase, or a proactive mode that listens continuously and takes actions on its own. During a meeting, Mina can capture decisions and action items, retrieve context from connected tools in real time, and generate outputs such as summaries, proposals, and follow-ups while the conversation is still in progress. It maintains memory across meetings and can be configured for different roles, such as a moderator, scrum facilitator, or interviewer. Mina connects with a broad set of business tools, including Slack, HubSpot, Salesforce, Jira, Notion, Linear, and GitHub, allowing it to update CRMs, file tickets, and push follow-ups as part of its workflow. It is aimed at sales teams that need live discovery support and instant CRM updates, customer success teams handling renewals and reviews, project teams running standups, and hiring managers, with the goal of reducing manual post-meeting work. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Providing live discovery support and updating the CRM during sales calls
Running standups and filing tickets as an AI scrum facilitator
Generating proposals and follow-ups in real time during customer meetings

Feature	AmplifAI	Mina
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Joins Google Meet, Zoom, and Teams as an active participant
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Reactive (wake-phrase) and proactive (always-on) operating modes
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Live generation of summaries, proposals, action items, and follow-ups
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Real-time CRM and workflow updates to connected tools
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Cross-meeting memory and configurable assistant roles
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Integrations with Slack, HubSpot, Salesforce, Jira, Notion, Linear, and GitHub

AmplifAI vs Mina

About AmplifAI

About Mina

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Mina better for AI meeting notes?

How do AmplifAI and Mina compare on price?

Can I use both AmplifAI and Mina?

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