Is AmplifAI or Metaview better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Metaview is strong for recruiters capturing structured notes from candidate screening calls. Both transcribe and summarize meetings.

How do AmplifAI and Metaview compare on price?

AmplifAI is custom pricing and Metaview is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Metaview?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

Home/AmplifAI vs Metaview

AmplifAI vs Metaview

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Metaview: AI notetaker and recruiting platform that joins interviews to auto-generate structured interview notes and feedback. Below, they line up on price, capture method, and how each fits a real meeting stack.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Metaview when hiring managers generating consistent interview feedback and scorecards matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Metaview

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Metaview

Metaview is an AI recruiting platform built specifically around the hiring interview as a meeting type. Its notetaker joins recruiting and hiring-manager calls, transcribes the conversation, and produces structured interview notes and summaries the moment the call ends, so interviewers can focus on the candidate instead of writing things down. The notes can be shaped to match a team's interview templates and scorecards, and the platform also supports bulk import of transcripts captured elsewhere. Beyond the notetaker, Metaview has expanded into a broader recruiting workflow that includes candidate search, reporting and analytics on hiring conversations, and AI agents for sourcing and screening, all with human oversight. It is used by recruiters, hiring managers, and executive-search and agency teams ranging from startups to large enterprises. For directory purposes, the core relevance is its interview-specific meeting capture: instead of generic meeting notes, it generates recruiting-oriented documentation tied to the structure of a hiring conversation, helping teams keep candidate feedback consistent and avoid chasing interviewers for write-ups. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Recruiters capturing structured notes from candidate screening calls
Hiring managers generating consistent interview feedback and scorecards
Recruiting and executive-search agencies documenting interviews across many roles

Feature	AmplifAI	Metaview
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	AI notetaker that joins recruiting and interview calls and captures the conversation
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Automatic structured interview notes and summaries delivered when the call ends
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Customizable note structures aligned to interview templates and scorecards
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Bulk import of transcripts captured on other platforms
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Reporting and analytics across interview conversations
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Candidate search and AI sourcing/screening agents within the wider platform

AmplifAI vs Metaview

About AmplifAI

About Metaview

Pricing comparison

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FAQ

Is AmplifAI or Metaview better for AI meeting notes?

How do AmplifAI and Metaview compare on price?

Can I use both AmplifAI and Metaview?

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