Is AmplifAI or Memo AI better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Memo AI is strong for transcribing live browser meetings across meet, zoom, teams, and webex. Both transcribe and summarize meetings.

How do AmplifAI and Memo AI compare on price?

AmplifAI is custom pricing and Memo AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Memo AI?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs Memo AI

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Memo AI: AI transcription and meeting notetaker available as a Chrome extension and web app that records calls, generates transcripts with speaker labels, and produces AI summaries. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Memo AI when uploading recorded audio or video for transcription and summaries matters most. Try them side by side on real calls before deciding — needs vary by team.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Memo AI

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Memo AI

Memo AI is an AI transcription and meeting notetaking tool offered both as a Chrome extension and as a web application. The Chrome extension records online meetings directly from the browser and automatically generates transcripts with speaker identification, structured notes that highlight key topics, and extracted action items. It supports a broad set of browser-based meeting platforms, including Google Meet, Zoom on the web, Microsoft Teams, and Webex, as well as webinars and any browser tab playing audio, giving it flexible coverage for different meeting environments. Beyond live capture, the companion web app accepts uploaded audio and video files, producing timestamped transcripts with clickable navigation, AI-generated summaries and key points, and exports to formats such as PDF, Word, and plain text. Memo AI also builds a searchable knowledge base of meeting history so teams can revisit past conversations, and it offers workspace and project organization for collaboration. The product positions itself for professionals who need both real-time browser capture and after-the-fact transcription of recorded media, combining a meeting notetaker workflow with a general transcription service in one platform. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Transcribing live browser meetings across Meet, Zoom, Teams, and Webex
Uploading recorded audio or video for transcription and summaries
Building a searchable archive of meeting transcripts for a team

Feature	AmplifAI	Memo AI
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Chrome extension that records and transcribes browser-based meetings
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Speaker identification and diarization in transcripts
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Structured notes, AI summaries, and action item extraction
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Support for Google Meet, Zoom web, Microsoft Teams, Webex, and any audio tab
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Web app for uploading and transcribing audio and video files
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Timestamped, clickable transcripts and exports to PDF, Word, and text

AmplifAI vs Memo AI

About AmplifAI

About Memo AI

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Memo AI better for AI meeting notes?

How do AmplifAI and Memo AI compare on price?

Can I use both AmplifAI and Memo AI?

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