Is AmplifAI or Mem better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Mem is strong for capturing and summarizing meetings alongside everyday notes. Both transcribe and summarize meetings.

How do AmplifAI and Mem compare on price?

AmplifAI is custom pricing and Mem is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Mem?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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AmplifAI vs Mem

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Mem: AI second-brain notes app that organizes captured information automatically and can record, transcribe, and summarize meetings. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Mem when asking questions across an entire personal knowledge base matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Mem

Custom

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Mem

Mem is an AI-powered notes application positioned as an AI thought partner and second brain, built around the idea that users should not have to manually file information into folders and tags. Users capture notes through typing, voice brain dumps, a Chrome extension for web clipping, and mobile messaging for quick capture on the go, and Mem's AI organizes that material automatically into collections. For meetings, Mem can record, transcribe, and take notes, attaching both the audio and transcript for reference and cleaning up the result into structured notes. Its chat interface lets users ask questions in plain language across their entire note history, with answers synthesized from their own notes and cited to specific sources, so they can recall facts, summarize a span of meetings, or reorganize content by project or topic. A Heads Up feature surfaces related notes and timelines as context. Mem is aimed at knowledge workers, researchers, founders, and anyone who attends many meetings and wants a low-friction way to capture, retrieve, and synthesize information without spending time on manual organization. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Capturing and summarizing meetings alongside everyday notes
Asking questions across an entire personal knowledge base
Building an automatically organized second brain for research and projects

Feature	AmplifAI	Mem
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Automatic AI organization of captured notes into collections
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Records, transcribes, and summarizes meetings with audio and transcript attached
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Chat across your note history with cited answers from your own notes
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Voice brain dumps turned into organized notes
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Chrome extension for web clipping and mobile quick capture
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Heads Up feature that surfaces related notes and context

AmplifAI vs Mem

About AmplifAI

About Mem

Pricing comparison

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FAQ

Is AmplifAI or Mem better for AI meeting notes?

How do AmplifAI and Mem compare on price?

Can I use both AmplifAI and Mem?

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