Is AmplifAI or MeetMinutes better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while MeetMinutes is strong for teams running meetings across zoom, teams, and google meet. Both transcribe and summarize meetings.

How do AmplifAI and MeetMinutes compare on price?

AmplifAI is custom pricing and MeetMinutes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and MeetMinutes?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs MeetMinutes

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. MeetMinutes: An AI notetaker that records, transcribes, and summarizes online and offline meetings across major platforms with multilingual support. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and MeetMinutes when capturing and summarizing multilingual or mixed-language meetings matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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MeetMinutes

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About MeetMinutes

MeetMinutes is an AI-powered notetaker that records, transcribes, and summarizes both online and offline meetings. It integrates with major meeting platforms including Google Meet, Microsoft Teams, and Zoom, and syncs with Google Calendar and Microsoft Calendar so meetings can be captured automatically as they are scheduled. A notable emphasis is multilingual transcription, with the company describing support for multiple languages within the same meeting. After a meeting, MeetMinutes produces AI summaries and converts discussion into action items that can be pushed into compatible to-do tools. It offers search across meetings to locate specific words and timestamps, and a chat interface that lets users query their meetings through an AI assistant. The platform emphasizes data protection with GDPR compliance, encrypted storage, and secure transmission. MeetMinutes is oriented toward enterprises and teams seeking to reduce manual note-taking and standardize meeting documentation, and it states that it is used by a range of larger organizations. It suits teams that hold meetings across several platforms and need consistent, searchable summaries and action-item tracking. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Teams running meetings across Zoom, Teams, and Google Meet
Capturing and summarizing multilingual or mixed-language meetings
Searching past meetings and exporting action items to task tools

Feature	AmplifAI	MeetMinutes
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Records, transcribes, and summarizes online and offline meetings
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Integrations with Google Meet, Microsoft Teams, and Zoom
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Google and Microsoft calendar sync for automatic capture
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Multilingual transcription, including multiple languages in one meeting
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Action items that export to compatible to-do tools
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Search across meetings by word and timestamp, plus an AI chat interface

AmplifAI vs MeetMinutes

About AmplifAI

About MeetMinutes

Pricing comparison

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FAQ

Is AmplifAI or MeetMinutes better for AI meeting notes?

How do AmplifAI and MeetMinutes compare on price?

Can I use both AmplifAI and MeetMinutes?

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