Is AmplifAI or Meeting Ink better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Meeting Ink is strong for taiwanese teams needing meeting notes that capture local dialects and terminology. Both transcribe and summarize meetings.

How do AmplifAI and Meeting Ink compare on price?

AmplifAI is custom pricing and Meeting Ink is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Meeting Ink?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs Meeting Ink

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Meeting Ink: Taiwan-built AI meeting assistant that transcribes and summarizes online and in-person meetings, with strong Traditional Chinese, Taiwanese, and Hakka support. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Meeting Ink when cross-language teams that want transcripts and translated summaries from video calls matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Meeting Ink

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Meeting Ink

Meeting Ink is an AI meeting assistant developed in Taiwan that automatically records, transcribes, and summarizes both online video conferences and in-person meetings. It connects with Zoom, Google Meet, Microsoft Teams, and Webex, and can also record directly from a browser tab or take uploaded audio files. After a meeting, it produces contextual AI summaries using customizable templates, identifies and separates speakers, and lets users edit transcripts. A distinguishing strength is its localized language handling: alongside Traditional Chinese, English, and Japanese, it recognizes Taiwanese (Hokkien) and Hakka dialects, which sets it apart from most international tools that focus only on Mandarin. It offers multi-language translation, real-time captioning during meetings, custom industry terminology recognition, and Google Calendar integration so a bot can automatically join scheduled meetings. The product is available across web, iOS, Android, Windows, and Mac, plus a Chrome extension. Meeting Ink is actively operating with a free tier and several paid subscription plans, priced in New Taiwan Dollars, and draws on cloud and AI infrastructure from providers such as Microsoft Azure, AWS, OpenAI, and NVIDIA. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Taiwanese teams needing meeting notes that capture local dialects and terminology
Cross-language teams that want transcripts and translated summaries from video calls
Professionals automating minutes from Zoom, Meet, Teams, or in-room meetings

Feature	AmplifAI	Meeting Ink
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Automatic transcription and AI summaries for online and in-person meetings
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Integrations with Zoom, Google Meet, Microsoft Teams, and Webex plus browser-tab recording
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Taiwanese (Hokkien) and Hakka dialect recognition in addition to Traditional Chinese, English, and Japanese
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Speaker identification, real-time captions, and multi-language translation
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Customizable summary templates and custom terminology recognition
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Google Calendar integration with automatic bot attendance

AmplifAI vs Meeting Ink

About AmplifAI

About Meeting Ink

Pricing comparison

Feature table

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Pros & cons

FAQ

Is AmplifAI or Meeting Ink better for AI meeting notes?

How do AmplifAI and Meeting Ink compare on price?

Can I use both AmplifAI and Meeting Ink?

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