Is AmplifAI or Meeting BaaS better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Meeting BaaS is strong for startups embedding meeting recording into their own products. Both transcribe and summarize meetings.

How do AmplifAI and Meeting BaaS compare on price?

AmplifAI is custom pricing and Meeting BaaS is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Meeting BaaS?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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AmplifAI vs Meeting BaaS

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Meeting BaaS: French developer API (by SAS Spoke) that sends recording bots into Zoom, Meet, and Teams to capture audio, video, and transcripts for building meeting tools. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Meeting BaaS when developers building custom ai notetakers or meeting analytics matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Meeting BaaS

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Meeting BaaS

Meeting BaaS ("Meetings Bots as a Service") is a developer-focused API platform operated by the French company SAS Spoke. Rather than being an end-user meeting assistant, it provides the infrastructure that lets developers programmatically send recording bots into online meetings and retrieve the resulting data. Through a single unified API, SDKs, and HTTP requests, developers can start recording meetings across Zoom, Google Meet, and Microsoft Teams, then access raw audio and video, full transcripts, and speaker metadata with timestamps. Transcription can be produced via providers such as Gladia or a developer's own service, and the platform offers webhooks and MCP servers for integration, plus the ability to self-host on a developer's own infrastructure. Because it exposes the underlying capture and transcription layer, Meeting BaaS is the building block companies use to add meeting recording, transcription, and AI features to their own products without each maintaining separate bots for every conferencing platform. It is best for engineering teams and startups that want to embed meeting capture and transcription into their applications rather than buy a finished notetaker. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Startups embedding meeting recording into their own products
Developers building custom AI notetakers or meeting analytics
Teams needing one API to capture Zoom, Meet, and Teams meetings

Feature	AmplifAI	Meeting BaaS
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Unified API for Zoom, Google Meet, and Microsoft Teams
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Programmatic recording bots via SDKs and HTTP requests
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Access to raw audio, video, and full transcripts
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Speaker metadata with timestamps
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Webhooks and MCP server integration
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Self-hosting option with open-source components

AmplifAI vs Meeting BaaS

About AmplifAI

About Meeting BaaS

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Meeting BaaS better for AI meeting notes?

How do AmplifAI and Meeting BaaS compare on price?

Can I use both AmplifAI and Meeting BaaS?

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