Is AmplifAI or Konch better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Konch is strong for transcribing meetings and generating summarized notes. Both transcribe and summarize meetings.

How do AmplifAI and Konch compare on price?

AmplifAI is custom pricing and Konch is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Konch?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs Konch

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Konch: AI transcription service with optional human review and a dedicated AI meeting assistant. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Konch when converting interviews and podcasts into editable text matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Konch

Custom

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Konch

Konch is an AI transcription service that converts audio and video to text and offers an optional layer of professional human review for higher accuracy. It supports a broad set of languages and provides translation of transcripts into many additional languages, making it usable for multilingual content. For meetings specifically, Konch offers an AI meeting assistant called KonchMate that handles meeting transcription and note-taking. The platform includes an in-browser editor for refining transcripts, multiple export formats for moving content into other tools, and generative-AI features for summarization and content generation from transcribed material. Users can rely on the automated AI output for fast results or request human-reviewed transcripts that are completed within a defined turnaround window when higher accuracy is needed. Konch emphasizes data protection with GDPR compliance and encrypted transfers, and it positions itself for use cases such as interviews, podcasts, lectures, and meetings. It is suited to individuals and teams that want a transcription tool with both self-serve AI processing and an option to escalate to human-verified output, plus a dedicated assistant for capturing meeting notes. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Transcribing meetings and generating summarized notes
Converting interviews and podcasts into editable text
Producing multilingual transcripts and translations

Feature	AmplifAI	Konch
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	AI transcription for audio and video across many languages
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Optional human-reviewed transcripts for higher accuracy
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	KonchMate AI meeting assistant for note-taking
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Translation of transcripts into additional languages
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Built-in transcript editor and multiple export formats
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Generative-AI summarization tools

AmplifAI vs Konch

About AmplifAI

About Konch

Pricing comparison

Feature table

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Pros & cons

FAQ

Is AmplifAI or Konch better for AI meeting notes?

How do AmplifAI and Konch compare on price?

Can I use both AmplifAI and Konch?

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