Is AmplifAI or Kickscale better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Kickscale is strong for automatically documenting and summarizing sales calls so reps stay present in the conversation. Both transcribe and summarize meetings.

How do AmplifAI and Kickscale compare on price?

AmplifAI is custom pricing and Kickscale is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Kickscale?

Often yes: teams combine tools when one handles capture and another handles analysis.

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AmplifAI vs Kickscale

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Kickscale: European AI sales meeting intelligence platform that records, transcribes, and analyzes sales calls, then automates notes, coaching, and CRM updates. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Kickscale when coaching sdrs and aes by reviewing how they handle objections and customer intent across calls matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Kickscale

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Kickscale

Kickscale is a sales meeting intelligence platform built in Vienna, Austria, for B2B sales and customer success teams. It automatically captures sales meetings and calls across Google Meet, Microsoft Teams, Zoom, and VoIP tools such as Aircall, then transcribes the conversation and runs AI analysis over the resulting transcript. From each recorded conversation it generates structured meeting notes, summaries, and suggested follow-up emails, and pushes the captured data into connected CRMs including HubSpot, Salesforce, Pipedrive, and Zoho without manual entry. Beyond note-taking, Kickscale layers on coaching and deal-intelligence features: it scores conversations, surfaces patterns across calls, supports multilingual conversations, and helps sales leaders review how reps handle objections and customer intent. The company positions itself as a European-built alternative to larger US conversation-intelligence platforms, emphasizing GDPR compliance, ISO 27001 certification, EU AI Act readiness, and support for local languages. It is aimed primarily at account executives, sales managers, and customer success managers at small and mid-sized businesses who want automated documentation, coaching visibility, and cleaner CRM data from their meetings. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Automatically documenting and summarizing sales calls so reps stay present in the conversation
Coaching SDRs and AEs by reviewing how they handle objections and customer intent across calls
Keeping CRM records up to date automatically after each meeting
Supporting multilingual sales teams across European markets with localized transcription and analysis

Feature	AmplifAI	Kickscale
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Automatic recording and transcription of meetings across Google Meet, Microsoft Teams, Zoom, and VoIP tools like Aircall
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	AI-generated meeting notes, summaries, and suggested follow-up emails
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	CRM sync with HubSpot, Salesforce, Pipedrive, and Zoho
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Conversation analysis, deal health scoring, and coaching recommendations
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Multilingual conversation support for cross-border sales teams
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	GDPR compliance, ISO 27001 certification, and EU AI Act readiness

AmplifAI vs Kickscale

About AmplifAI

About Kickscale

Pricing comparison

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FAQ

Is AmplifAI or Kickscale better for AI meeting notes?

How do AmplifAI and Kickscale compare on price?

Can I use both AmplifAI and Kickscale?

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