Is AmplifAI or joinly better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while joinly is strong for building custom ai meeting agents that answer questions and run tasks during live calls. Both transcribe and summarize meetings.

How do AmplifAI and joinly compare on price?

AmplifAI is custom pricing and joinly is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and joinly?

Yes. Many teams run more than one meeting assistant when the workflows are complementary.

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AmplifAI vs joinly

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. joinly: Open-source, self-hostable connector that lets AI agents join Google Meet, Zoom, and Microsoft Teams calls to transcribe, listen, and act in real time via MCP. This comparison weighs them on pricing, features, and everyday workflow fit.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and joinly when self-hosted, privacy-first real-time meeting transcription for regulated teams matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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joinly

Custom

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About joinly

joinly is an open-source middleware project (by joinly-ai) that makes meetings accessible to AI agents. It runs as a Model Context Protocol (MCP) server that equips any agent with the tools to join a live video call, capture a real-time transcript, and interact by voice or chat during the meeting. Rather than being a finished notetaker app, joinly is a framework developers use to build interactive meeting agents that can listen, answer, search the web, draft documents, and post chat messages while the meeting is in progress. It works cross-platform across Google Meet, Zoom, and Microsoft Teams (and browser-based calls), and is model-agnostic, supporting OpenAI, Anthropic, and local models through Ollama. Speech-to-text and text-to-speech are modular, with Whisper or Deepgram for transcription and Kokoro, ElevenLabs, or Deepgram for synthesis. The project is MIT licensed and deployed via Docker (with a separate CUDA GPU image), giving teams full data sovereignty. The MCP server exposes join/leave controls, transcript and participant access, audio control, chat messaging, and video snapshots, making it a building block for custom, privacy-first meeting automation. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Building custom AI meeting agents that answer questions and run tasks during live calls
Self-hosted, privacy-first real-time meeting transcription for regulated teams
Automating in-meeting actions such as web research, note-taking, and follow-up drafting

Feature	AmplifAI	joinly
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	MCP server that exposes meeting tools (join/leave, transcript, chat, audio control, snapshots) to AI agents
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Real-time transcription with timestamps and speaker information, subscribable for live updates
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Cross-platform support for Google Meet, Zoom, Microsoft Teams, and browser-based calls
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Modular speech-to-text and text-to-speech backends (Whisper, Deepgram, Kokoro, ElevenLabs)
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Model-agnostic: works with OpenAI, Anthropic, and local LLMs via Ollama
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Docker-based self-hosting with optional CUDA GPU image

AmplifAI vs joinly

About AmplifAI

About joinly

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FAQ

Is AmplifAI or joinly better for AI meeting notes?

How do AmplifAI and joinly compare on price?

Can I use both AmplifAI and joinly?

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