Is AmplifAI or Jamworks better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Jamworks is strong for capturing and captioning university lectures for later study. Both transcribe and summarize meetings.

How do AmplifAI and Jamworks compare on price?

AmplifAI is custom pricing and Jamworks is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Jamworks?

Often yes: teams combine tools when one handles capture and another handles analysis.

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AmplifAI vs Jamworks

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Jamworks: AI note-taking and captioning tool that turns lectures and meetings into transcripts, summaries, captions and interactive study aids. Below, they line up on price, capture method, and how each fits a real meeting stack.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Jamworks when generating summaries and flashcards from recorded classes matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Jamworks

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Jamworks

Jamworks is an AI-powered note-taking application focused on lectures, classes and meetings, with a strong emphasis on accessibility for students and educational institutions. It records or ingests spoken sessions and produces live captions and word-for-word transcripts with speaker titles, while automatically enhancing a user's own typed or handwritten notes using the lecture transcript. From each recording Jamworks generates AI summaries and highlights, breaks long sessions into digestible chapters, and lets users review content as captioned video clips, audio chapters and full transcripts. A built-in personal AI tutor, JamAI, uses the transcript of each session as reference material so learners can ask follow-up questions and get explanations on demand in many languages, and the tool can turn highlights into interactive flashcards and quiz-style study modes. Jamworks supports transcription and learning features across a range of languages and is designed with accessibility in mind, including screen-reader compatibility and standards-based compliance, making it especially useful for neurodivergent and disabled students. It works across mobile, tablet, laptop and web and integrates with major learning management systems, serving students, universities and other learners who need to capture and revisit spoken material. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Capturing and captioning university lectures for later study
Generating summaries and flashcards from recorded classes
Providing accessible note-taking support for students with disabilities

Feature	AmplifAI	Jamworks
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Live captioning and word-for-word transcripts with speaker titles
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	AI summaries and automatic chaptering of lectures and meetings
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Note enhancement that refines a user's own notes using the transcript
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	JamAI personal tutor that answers questions using session transcripts in many languages
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Interactive flashcards and quiz-style study modes generated from content
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Captioned video clips and audio chapters for review

AmplifAI vs Jamworks

About AmplifAI

About Jamworks

Pricing comparison

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FAQ

Is AmplifAI or Jamworks better for AI meeting notes?

How do AmplifAI and Jamworks compare on price?

Can I use both AmplifAI and Jamworks?

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