Is AmplifAI or Insight7 better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Insight7 is strong for analyzing sales and customer calls to surface buying signals, objections, and coaching opportunities. Both transcribe and summarize meetings.

How do AmplifAI and Insight7 compare on price?

AmplifAI is custom pricing and Insight7 is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Insight7?

You can — some teams pair them when each covers a different part of the meeting workflow.

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AmplifAI vs Insight7

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Insight7: Insight7 is an AI-powered call and conversation analytics platform that transcribes and analyzes sales calls, customer interviews, and meetings to surface insights, score quality, and coach customer-facing teams. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Insight7 when synthesizing customer and user research interviews into themes and quotes at scale matters most. Run both through a week of actual calls to see which suits your workflow.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Insight7

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Insight7

Insight7 is an AI conversation-intelligence platform that captures, transcribes, and analyzes calls, meetings, and customer interviews for revenue, support, and research teams. It ingests conversations through integrations with Zoom, Google Meet, Microsoft Teams, Webex, RingCentral, and Dialpad, and also supports bulk upload of audio, video, and document files from cloud storage. Transcription is offered in 60+ languages with custom vocabulary support and automatic PII/PHI redaction. After transcribing, the platform identifies recurring themes and patterns, extracts key quotes, and lets users query datasets with an AI assistant and an analysis grid across many conversations. For customer-facing teams it adds AI call scoring against configurable rubrics, real-time live-assist prompts during calls, and AI coaching that generates roleplay scenarios from real calls. It targets sales, customer support, learning and development, compliance, and research teams, and emphasizes security with SOC 2, HIPAA, and GDPR alignment plus no training on customer data.

Best suited for

Analyzing sales and customer calls to surface buying signals, objections, and coaching opportunities
Synthesizing customer and user research interviews into themes and quotes at scale
Automating QA scoring and compliance monitoring across recorded conversations

Feature	AmplifAI	Insight7
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Transcription of calls, meetings, and interviews in 60+ languages with custom vocabulary and PII/PHI redaction
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Bulk upload and ingestion of audio, video, and document files from cloud storage
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Automatic extraction of themes, patterns, and key quotes across many conversations
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	AI call scoring against configurable rubrics for QA and compliance
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Real-time live-assist prompts and AI coaching with roleplay scenarios
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	Integrations with Zoom, Google Meet, Microsoft Teams, Webex, RingCentral, and Dialpad

AmplifAI vs Insight7

About AmplifAI

About Insight7

Pricing comparison

Feature table

Best for

Pros & cons

FAQ

Is AmplifAI or Insight7 better for AI meeting notes?

How do AmplifAI and Insight7 compare on price?

Can I use both AmplifAI and Insight7?

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