Is AmplifAI or Hyperia better for AI meeting notes?

It depends on your workflow. AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale, while Hyperia is strong for automatically capturing and summarizing recurring team or client calls. Both transcribe and summarize meetings.

How do AmplifAI and Hyperia compare on price?

AmplifAI is custom pricing and Hyperia is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.

Can I use both AmplifAI and Hyperia?

Sure. Running both makes sense when their strengths don't overlap and the budget allows.

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AmplifAI vs Hyperia

AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. Hyperia: A programmable AI notetaker that joins online meetings as a participant to record, transcribe, and build searchable knowledge from conversations. Below, they line up on price, capture method, and how each fits a real meeting stack.

How Hosiqo compares and tests tools

Final recommendation

Shortlist AmplifAI when automating quality assurance by transcribing and scoring customer service calls at scale matters most, and Hyperia when building a searchable archive of company conversations matters most. Test each on your own meetings; the right choice tends to become obvious quickly.

AmplifAI

CustomAI Meeting Assistants

AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.

Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metricsAutomated QA scoring conversations across channels and triggering tailored coachingConversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals

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Hyperia

About AmplifAI

AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.

Best suited for

Automating quality assurance by transcribing and scoring customer service calls at scale
Surfacing customer sentiment, intent, and root-cause insights from conversation transcripts
Delivering data-driven, conversation-based coaching to agents and team leaders

About Hyperia

Hyperia is an AI meeting assistant built around a programmable notetaker that can join online meetings as a participant to record, transcribe, summarize, and analyze conversations. It supports major conferencing platforms including Zoom, Microsoft Teams, and Google Meet, and can automatically detect meeting links on a connected calendar and join them, or be directed to specific meetings through more granular instructions. Beyond simple voice transcription, Hyperia is positioned as a way to build a searchable knowledge base from a company's calls and meetings, surfacing summaries, action items, and highlights from across many conversations. Its programmable API lets developers and teams direct the notetaker to join a given Zoom, Google Meet, or Microsoft Teams meeting and live-stream audio for analysis, transcription, and natural-language enrichment. Hyperia can route meeting summaries, transcripts, action items, insights, and alerts into CRMs and other SaaS tools through integrations, including via Zapier. It is aimed at teams that want both automated meeting capture and the ability to programmatically integrate meeting data into their own workflows and systems. Pricing varies by plan. Check the official website for current pricing.

Best suited for

Automatically capturing and summarizing recurring team or client calls
Building a searchable archive of company conversations
Programmatically piping meeting data into CRMs or custom applications

Feature	AmplifAI	Hyperia
Core capability	Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations	Notetaker joins Zoom, Microsoft Teams, and Google Meet as a participant
Standout feature	Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals	Automatic calendar detection and joining of scheduled meetings
Team usage	Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics	Programmable API to direct the notetaker and stream audio for analysis
Integrations	Automated QA scoring conversations across channels and triggering tailored coaching	Transcription, summaries, action items, and highlights
Languages & capture	Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes	Searchable knowledge base built from calls and meetings
Best-fit workflow	Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards	CRM and SaaS integrations, including via Zapier

AmplifAI vs Hyperia

About AmplifAI

About Hyperia

Pricing comparison

Feature table

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Pros & cons

FAQ

Is AmplifAI or Hyperia better for AI meeting notes?

How do AmplifAI and Hyperia compare on price?

Can I use both AmplifAI and Hyperia?

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